F5F Stay Refreshed Hardware Desktop Only a single USB port is functional on the MOBO (ASUS x670-E Creator).

Only a single USB port is functional on the MOBO (ASUS x670-E Creator).

Only a single USB port is functional on the MOBO (ASUS x670-E Creator).

M
mjt2789
Senior Member
483
10-17-2022, 09:38 PM
#1
Hey! Quick preface to my post, here is the hardware I have in hand that I've used to troubleshoot: 2x ASUS x670-E Creator (1 is Brand New, 1 is Used from Ebay) 1x R9 7950x (Brand New from box) 1x R9 7900 (Brand New) 2x Ripjaws S5 48gb 6400 MT/s 4x T-Creator 16gb 5600 MT/s 1x RTX 3090 1x ARC A770 ------ Im having this issue across BOTH of my x670-E Creator boards where only 1 USB port (the top Left port on the I/O Shield) works upon post. I have tried: - Different CPUs - Different memory configurations (Different sticks, DOCP enabled or disabled) - Flashing the BIOS (BIOS usb port does work for USB flash back interestingly) - Enabling/Disabling Legacy USB Support - Loading Optimized Defaults - Enabling/Disabling CSM - Capping my Gen 5 SSD to Gen 4 speeds (was wondering if there was a bottleneck in pcie lane distribution, was wrong) - Different GPUs I have done this across both boards with no luck on either end. I have reached the end of the depths for my troubleshooting capabilities. Does anyone have any clue what could be causing this? Currently on my PC i only have connected: - Generic USB 2.0 Keyboard - My Windows installation flash disk - DP cable for my GPU For reference, I have an additional TUF x670-E board where my CPUs work and post and does have fully functional USB. So no dead chips and really what are the chances to have two dead boards? Any input or ideas are appreciated, ty.
M
mjt2789
10-17-2022, 09:38 PM #1

Hey! Quick preface to my post, here is the hardware I have in hand that I've used to troubleshoot: 2x ASUS x670-E Creator (1 is Brand New, 1 is Used from Ebay) 1x R9 7950x (Brand New from box) 1x R9 7900 (Brand New) 2x Ripjaws S5 48gb 6400 MT/s 4x T-Creator 16gb 5600 MT/s 1x RTX 3090 1x ARC A770 ------ Im having this issue across BOTH of my x670-E Creator boards where only 1 USB port (the top Left port on the I/O Shield) works upon post. I have tried: - Different CPUs - Different memory configurations (Different sticks, DOCP enabled or disabled) - Flashing the BIOS (BIOS usb port does work for USB flash back interestingly) - Enabling/Disabling Legacy USB Support - Loading Optimized Defaults - Enabling/Disabling CSM - Capping my Gen 5 SSD to Gen 4 speeds (was wondering if there was a bottleneck in pcie lane distribution, was wrong) - Different GPUs I have done this across both boards with no luck on either end. I have reached the end of the depths for my troubleshooting capabilities. Does anyone have any clue what could be causing this? Currently on my PC i only have connected: - Generic USB 2.0 Keyboard - My Windows installation flash disk - DP cable for my GPU For reference, I have an additional TUF x670-E board where my CPUs work and post and does have fully functional USB. So no dead chips and really what are the chances to have two dead boards? Any input or ideas are appreciated, ty.

J
J_A_P_
Junior Member
5
10-22-2022, 11:53 AM
#2
J
J_A_P_
10-22-2022, 11:53 AM #2

S
SirHitman
Member
127
10-22-2022, 12:49 PM
#3
Located the BIOS version for the x670-E TUF board (v1616), confirmed its release timeline, and obtained the matching BIOS file. Updated the board, yet problems persist.
S
SirHitman
10-22-2022, 12:49 PM #3

Located the BIOS version for the x670-E TUF board (v1616), confirmed its release timeline, and obtained the matching BIOS file. Updated the board, yet problems persist.

Z
Zaphomias
Junior Member
12
11-08-2022, 04:46 PM
#4
Your boards are really impressive, they're top-notch!
Z
Zaphomias
11-08-2022, 04:46 PM #4

Your boards are really impressive, they're top-notch!

P
Pickmaster12
Senior Member
710
11-08-2022, 05:29 PM
#5
No changes regarding your mobile status. Let me know if you need further details.
P
Pickmaster12
11-08-2022, 05:29 PM #5

No changes regarding your mobile status. Let me know if you need further details.