Online services remain unreliable for three months now.
Online services remain unreliable for three months now.
Oh sorry. This happens when you talk to a communications and networks newbie I don't know. My thoughts are that the signal carried by the coax cable should be fine since they were replaced by new ones. But I have no idea. I support the idea of the temperature. Further look up needs to be done at the terrace so we can have a better overview
Don't assume the connection is good just because you swapped the coax. If the signal is already weak when it enters your home, no home fix inside won’t solve it. The key detail you shared was that the problem also occurred with your previous modem—this points to a possible signal issue. I’d look around your terrace for splitters or damaged connectors, then ask the ISP to check the actual Rx/Tx signals (often shown in dB) and send those results along with us.
It seems you're seeking clarification on a situation involving network performance and technical details. I'll rephrase your message for clarity while keeping the essential points intact.
192.168.100.1 serves as the gateway to view your modem's diagnostic details. Certain service companies restrict access to this address.
That’s a gateway or a modem/router. This allows various interfaces depending on the manufacturer and whether it’s an ISP device. Some models are designed specifically for ISP use. I personally use a standard cable modem with a separate router. Unfortunately, I’m not sure where to start. You might check the internet connectivity section, but I can’t confirm if details are there. Here’s what the data should look like.
Hi @Donut417, attached are the parameters you requested and the updated message. Let me know if you need further details.
Channel 1 and 2 on the upstream are strong. Your signal might shift by 3db daily, possibly causing your connection to drop. Simply put, the upload part of your modem may be disconnecting, leading to interruptions. Only your ISP can assist you.
In the end, after six technicians, the seventh person ascended the street pole and replaced the missing cable from the pole to the house. He also removed a reducer that was behind the gate (I didn’t see it, but one of the technicians connected it). No cuts have occurred yet, and everything is running as expected. Thank you all for your assistance!