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WaterLily2003
Senior Member
648
07-05-2025, 12:42 AM
#1
Hi, I own a Mercusys AC10 router. It was off for a week since I wasn't home. Before that it worked fine. When I tried to turn it back on, it said connected but no internet. Restarted it and the same issue happened. I noticed after restarting, it had internet for about 30 seconds before showing no connection again. I reset the modem too, but nothing changed—it's still working okay. I connected directly from the modem to my PC and got a stable speed. Also, when I first reconnected after resetting, the WAN LED on the router stayed on brightly for 30 seconds, then blinked off when it lost connection. The user manual mentioned: (WAN) Off – port not connected; Flashing – sending/receiving data; On – connected. Any advice would be appreciated. Thanks.
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WaterLily2003
07-05-2025, 12:42 AM #1

Hi, I own a Mercusys AC10 router. It was off for a week since I wasn't home. Before that it worked fine. When I tried to turn it back on, it said connected but no internet. Restarted it and the same issue happened. I noticed after restarting, it had internet for about 30 seconds before showing no connection again. I reset the modem too, but nothing changed—it's still working okay. I connected directly from the modem to my PC and got a stable speed. Also, when I first reconnected after resetting, the WAN LED on the router stayed on brightly for 30 seconds, then blinked off when it lost connection. The user manual mentioned: (WAN) Off – port not connected; Flashing – sending/receiving data; On – connected. Any advice would be appreciated. Thanks.

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thefishleo
Member
166
07-05-2025, 12:42 AM
#2
Connect via WiFi or Ethernet to AC10 and then to PC.
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thefishleo
07-05-2025, 12:42 AM #2

Connect via WiFi or Ethernet to AC10 and then to PC.

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LuisJavierMc
Member
71
07-05-2025, 12:42 AM
#3
WiFi issues aren't limited to the computer; other gadgets also face similar connectivity problems.
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LuisJavierMc
07-05-2025, 12:42 AM #3

WiFi issues aren't limited to the computer; other gadgets also face similar connectivity problems.

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CaptianTimo
Member
159
07-05-2025, 12:42 AM
#4
Use Ethernet as an alternative.
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CaptianTimo
07-05-2025, 12:42 AM #4

Use Ethernet as an alternative.