F5F Stay Refreshed Hardware Desktop Occasionally missing the internet

Occasionally missing the internet

Occasionally missing the internet

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SuperTigresss
Posting Freak
768
12-02-2016, 09:02 PM
#1
I've experienced intermittent internet issues, often lasting 30 seconds to a few minutes, usually when starting something like a YouTube video. My router pings 8.8.8.8 frequently, and when timeouts occur, my YouTube streams stop, but other activities like websites, games, and Discord calls work fine. The problem started after I upgraded my router for better performance, but it only happened once or two days later. It seems to affect just one of us in our household. How can I diagnose this and what might be causing it? Thanks!
S
SuperTigresss
12-02-2016, 09:02 PM #1

I've experienced intermittent internet issues, often lasting 30 seconds to a few minutes, usually when starting something like a YouTube video. My router pings 8.8.8.8 frequently, and when timeouts occur, my YouTube streams stop, but other activities like websites, games, and Discord calls work fine. The problem started after I upgraded my router for better performance, but it only happened once or two days later. It seems to affect just one of us in our household. How can I diagnose this and what might be causing it? Thanks!

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NG3523
Junior Member
8
12-08-2016, 10:01 PM
#2
I use a computer or mobile device for this interaction.
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NG3523
12-08-2016, 10:01 PM #2

I use a computer or mobile device for this interaction.

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wizebana
Member
141
12-10-2016, 03:41 AM
#3
You're likely connected to Wi-Fi. Previously, the problem occurred because my device struggled with random channel changes due to interference. When accessing your router, check if a specific channel is configured or if it's set to auto. Switching to a fixed channel might help. Also, verify if your device supports dual-band operation (2.4GHz and 5GHz). If it doesn't, disable the dual-band feature and use separate SSIDs for each band. If you're using a wired connection, possible causes include driver issues or cable problems.
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wizebana
12-10-2016, 03:41 AM #3

You're likely connected to Wi-Fi. Previously, the problem occurred because my device struggled with random channel changes due to interference. When accessing your router, check if a specific channel is configured or if it's set to auto. Switching to a fixed channel might help. Also, verify if your device supports dual-band operation (2.4GHz and 5GHz). If it doesn't, disable the dual-band feature and use separate SSIDs for each band. If you're using a wired connection, possible causes include driver issues or cable problems.

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martina15
Junior Member
3
12-10-2016, 05:14 AM
#4
Missed the fundamentals, but I'm using the newest version W11 and connected to Wi-Fi. I'll check the router settings to determine if that's the issue. Appreciate your help!
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martina15
12-10-2016, 05:14 AM #4

Missed the fundamentals, but I'm using the newest version W11 and connected to Wi-Fi. I'll check the router settings to determine if that's the issue. Appreciate your help!

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Qufi
Member
171
12-10-2016, 06:54 AM
#5
I managed to adjust that configuration—it was labeled "WLAN Steering." Despite the change, the issue persisted and I had to disconnect and reconnect for it to resolve. It was worth a shot, thank you! If anyone has another solution or insights, I’d love to hear them.
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Qufi
12-10-2016, 06:54 AM #5

I managed to adjust that configuration—it was labeled "WLAN Steering." Despite the change, the issue persisted and I had to disconnect and reconnect for it to resolve. It was worth a shot, thank you! If anyone has another solution or insights, I’d love to hear them.