F5F Stay Refreshed Hardware Desktop Occasional system failures occur, requiring restart only when power is completely cut.

Occasional system failures occur, requiring restart only when power is completely cut.

Occasional system failures occur, requiring restart only when power is completely cut.

M
macitom
Member
170
07-01-2016, 06:42 AM
#1
I can help you understand what might be going on with your system. Based on your details, here’s a summary:

Your setup includes a mid-range processor (Ryzen 7), decent RAM, and a high-end graphics card, but it's running on an older power supply unit. The crashes seem to happen specifically during gaming sessions—especially in RDR2—and only when the system is under heavy load.

The fact that the RGB lights on the motherboard and RAM stay on even when the system is off suggests the hardware itself isn’t failing, but rather the power delivery or shutdown process. When you shut down everything except the PSU, it restarts automatically, which is unusual for a crash. This points toward an issue with how the system powers down or handles shutdown sequences.

You mentioned a recent motherboard replacement, but your old motherboard still worked fine after service. That makes it less likely the board itself is the problem. The GPU and RAM seem to be functioning properly, as confirmed by memory tests and fan monitoring tools.

Given that you’ve already tried a fresh Windows install and replaced the components, the most probable causes are:
- Power supply instability or age
- CPU thermal throttling under stress
- Possible motherboard issue (though it seems to work otherwise)
- Software glitches or driver problems

If you want, we can explore checking the PSU specs, monitoring power usage, or looking into BIOS updates. Let me know how you'd like to proceed!
M
macitom
07-01-2016, 06:42 AM #1

I can help you understand what might be going on with your system. Based on your details, here’s a summary:

Your setup includes a mid-range processor (Ryzen 7), decent RAM, and a high-end graphics card, but it's running on an older power supply unit. The crashes seem to happen specifically during gaming sessions—especially in RDR2—and only when the system is under heavy load.

The fact that the RGB lights on the motherboard and RAM stay on even when the system is off suggests the hardware itself isn’t failing, but rather the power delivery or shutdown process. When you shut down everything except the PSU, it restarts automatically, which is unusual for a crash. This points toward an issue with how the system powers down or handles shutdown sequences.

You mentioned a recent motherboard replacement, but your old motherboard still worked fine after service. That makes it less likely the board itself is the problem. The GPU and RAM seem to be functioning properly, as confirmed by memory tests and fan monitoring tools.

Given that you’ve already tried a fresh Windows install and replaced the components, the most probable causes are:
- Power supply instability or age
- CPU thermal throttling under stress
- Possible motherboard issue (though it seems to work otherwise)
- Software glitches or driver problems

If you want, we can explore checking the PSU specs, monitoring power usage, or looking into BIOS updates. Let me know how you'd like to proceed!

W
walee123
Senior Member
737
07-01-2016, 08:27 AM
#2
P.S. I found WhoCrashed and it suggested a GPU issue. Edit: I realized the crashes listed there don’t match what I experience while gaming. I hadn’t noticed these problems—I run nicehash at night and saw the system crash a few times.
W
walee123
07-01-2016, 08:27 AM #2

P.S. I found WhoCrashed and it suggested a GPU issue. Edit: I realized the crashes listed there don’t match what I experience while gaming. I hadn’t noticed these problems—I run nicehash at night and saw the system crash a few times.

G
Gustavgurra03
Posting Freak
815
07-01-2016, 09:54 AM
#3
Consider a different PSU if feasible. Aim for at least gold efficiency from a trusted vendor. Research online, steer clear of Gigabyte PSUs for obvious reasons, and verify the product's safety record. Should problems persist and crashes continue, reach out to ASUS to investigate whether the issue lies with MB. Edit: since you mentioned this, confirm drivers are current and sourced from the official site. Updated September 1, 2021 by Incendiary
G
Gustavgurra03
07-01-2016, 09:54 AM #3

Consider a different PSU if feasible. Aim for at least gold efficiency from a trusted vendor. Research online, steer clear of Gigabyte PSUs for obvious reasons, and verify the product's safety record. Should problems persist and crashes continue, reach out to ASUS to investigate whether the issue lies with MB. Edit: since you mentioned this, confirm drivers are current and sourced from the official site. Updated September 1, 2021 by Incendiary

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lolito52
Member
103
07-01-2016, 11:41 AM
#4
I've been using it for years without any issues. A Corsair RMA1000 could work as a replacement. (No need from Gigabyte – that would be cool!)
L
lolito52
07-01-2016, 11:41 AM #4

I've been using it for years without any issues. A Corsair RMA1000 could work as a replacement. (No need from Gigabyte – that would be cool!)

E
EndShulker
Member
131
07-03-2016, 03:02 AM
#5
Hello, I see you're facing the same issue with your setup. Have you checked if the event ID is correct or if there are any updates needed for your graphics card drivers?
E
EndShulker
07-03-2016, 03:02 AM #5

Hello, I see you're facing the same issue with your setup. Have you checked if the event ID is correct or if there are any updates needed for your graphics card drivers?

R
RebelliousOG
Member
52
07-05-2016, 01:54 PM
#6
Hey, I messaged you on reddit - but I should update this thread for future reference. In fact, sorry Internet: I should have done it back then. The issue turned out to be the PSU - which was high quality and powerful but VERY old - built around 2013. It was a Cooler Master v1200 Platinum. I can't find the site/threads that led me in this direction, but I found some indication that some MUCH older gen PSUs may have had trouble with 30xx gen GPUs. I can't confirm whether this is true, and I can't remeber WHJY older PSUs would have caused problems (could POSSIBLY have been the difference between digital and analog) - it could ALSO be that my particular unit was just old and tired. Anyway, I splurged on a be quiet! Dark Power 12 (1000 W) and never had another problem of this kind.
R
RebelliousOG
07-05-2016, 01:54 PM #6

Hey, I messaged you on reddit - but I should update this thread for future reference. In fact, sorry Internet: I should have done it back then. The issue turned out to be the PSU - which was high quality and powerful but VERY old - built around 2013. It was a Cooler Master v1200 Platinum. I can't find the site/threads that led me in this direction, but I found some indication that some MUCH older gen PSUs may have had trouble with 30xx gen GPUs. I can't confirm whether this is true, and I can't remeber WHJY older PSUs would have caused problems (could POSSIBLY have been the difference between digital and analog) - it could ALSO be that my particular unit was just old and tired. Anyway, I splurged on a be quiet! Dark Power 12 (1000 W) and never had another problem of this kind.