Occasional system failures
Occasional system failures
I've been facing unexpected shutdowns for months now. It's really frustrating to try diagnosing the problem, as there can be days between each incident. The entire system will power off and restart repeatedly, regardless of what I'm doing—whether it's playing a game or browsing the web. This issue occurs with Windows 10 and 11. I replaced my power supply, but that didn't resolve it. I've run various stress tests like OCCT, MemTest64, CrystalDiskMark, and Cinebench, yet none triggered a crash. The crashes seem completely random. They began after I updated my BIOS. Since then, I've tested every BIOS version and even used the Asus AI Suite to update or downgrade it. Now I'm on the newest release, but it's still taking a long time between crashes. It's making troubleshooting really difficult. My next steps are: clearing the CMOS and removing one RAM stick. I'd appreciate any additional advice, and I hope we can solve this together. Specs: https://pcpartpicker.com/user/MagnusLund...iew=YfD3RB Thank you for your help. Best regards, Magnus
You might want to use the memory diagnostic tool to inspect for damaged files, would you?
I attempted that, but the error seemed unhelpful. I can try again whenever it decides to crash again.
Using the event viewer requires navigating through various tabs. Under the system section, crashes are often unclear or attributed to issues like CPU problems. Record the time and date, then compare with app logs to identify which application or process caused the issue. Clearing logs after each boot helps avoid overwhelming information during unexpected crashes. Event details are listed, but you can also review other areas in the viewer where an app or process experienced a problem without crashing. These incidents may repeat, leading to sudden failures.