Occasional restarts occur in various games with varying levels of impact.
Occasional restarts occur in various games with varying levels of impact.
Hi, first time poster here so forgive me and do let me know if I've missed out anything, thanks in advanced to anyone who decides to help. Problem: So for the past months I've been getting random restarts while playing games, I've upgraded to a 3080 in April 2022, but I don't remember encountering any problems until around the time where I started playing Destiny 2 at around September. Whenever this would happen, I usually would just get the "final sound stutter" before getting a black screen and the PC restarts with no error code, or sometimes it'd just go to black screen and restart right away. When I first got the GPU, I've played RDR2 from start to finish for about 100+ hours and have not encountered any problems at all, but ever since the restarts started happening, it has happened to almost every games I've played thus far. There's no pattern to when it would crash too, for example: In Destiny 2 it would happen when there's a lot of things going on, or when I'm just sitting in Orbit changing my character's gears or even just AFK-ing in Orbit. Destiny 2 has it the worst as well, it feels like it happens every single time I play D2. While this also happens to other games like Sons of the Forest, Hunt Showdown and maybe Anno 1800, it is less common in these games compared to D2. For the longest time I was convinced that it was just D2 fucking up. I am not sure if this could be related to the infamous power spike that Nvdia 30 series cards get, it sounds like that to me. But I do have a higher than required PSU (850W), and while I have not followed the news on the issue too closely, have the issues not been resolved? If it has been resolved, how do I make sure that I actually got the fix? Honestly I've been just dealing with it cause for the longest time I thought it only happens in D2, and my SSD made sure that the PC restarts fast enough that it never really got THAT annoying when it happens. But the restarts happening in Hunt Showdown causing my friends to lose or happening in Sons of the Forest causing me (host) and my friends to lose progress is just unacceptable. Solutions I have tried (non have worked): 1: Enable Debug mode in NVDIA Control Panel (found this in a D2 troubleshooting thread on Steam.) 2: Reset all my GPU settings to default, uninstalled any overclocking software like Zotac Firestorm (I got it just for fan curves control) 3: Monitored temps with HWMonitor while gaming to hopefully catch anything sus when the restart happens, haven't done this in awhile but I don't remember seeing anything sus. Temps were overall fine too IIRC. 4: Restarting the PC before I start gaming and close as many background programs as I could. 5: Reinstalled and updated GPU drivers multiple times. 6: Made sure my windows are up to date. 7: Reinstall Destiny 2. 8: Checked event view, don't think whatever's there helps, will include a screenshot of the most recent restart I got. 9: Probably more but I don't remember Solution that I have NOT tried: 1: Reset/Reinstall Windows 2: Upgrade to Windows 11 3: Test running the PC with other PSU. 4: Underclocking my GPU (I'm not familiar with overclocking/underclocking CPU/GPU) 5: Clean the fans filter (I've been thinking about this for awhile, but haven't gotten around to it due to busy schedule, and I keep forgetting.) Things I usually actively use that runs in the background when I game: Game, Shadowplay, Discord, Steam, Spotify, FB Messenger, Whatsapp Messenger, probably a few more I can't recall at the moment. PC Specs: Chassis: LianLi O11 Dynamic (all 9 fans installed, 3 bottom intake, 3 side intake, 3 top exhaust) PSU: SuperFlower LEADEX III Gold 850W Mobo: Gigabyte B550 Aorus Elite CPU: Ryzen 5 5600x AIO: LianLi Galahad 360 GPU: ZOTAC RTX 3080 TRINITY OC 10GB Ram: 2x8GB GSkill Trident Z Neo RGB @ 3600MHz CL18 Monitors: Acer Predator X34P 120hz G-Sync | LG29UM59 21:9 75hz | Basic Dell 24" 60hz (Vertical) Storage: 1x Samsung 970 EVO Plus 500GB (OS) 1x Adata SX8200 Pro 1TB (Game Drive) 1x Samsung 840 EVO 120GB SSD (Work Drive) 1x WD Black 1TB HDD (Secondary Game Drive) 1x WD Blue 2TB HDD (Recordings) Windows 10 Pro 22H2 Nvdia Driver version: 531.68 USBs connected to my PC: 1x Custom Keeb / Razer Huntsman TE (I swap them out when I'm doing different things) 1x Razer Viper Ultimate + charging Dock 1x Razer Viper Mini 1x Razer BlackShark V2 Pro 2.4 Ghz dongle 1x Bluetooth Dongle 2x Macro mini Keebs 1x Wacom Tablet (only when I'm working) 1x USB video capture card - to my DSLR as webcam 1x shitty USB webcam
I’d consider switching to another PSU first. If not, you can underclock the card—download M-Series Afterburner and lower the core frequency slightly. Also, try using just one RAM stick without XMP support.
Thanks for the idea. It seems unlikely I'd find another compatible PSU nearby, so I might need to lower the clock speed instead. If that works, I'll have to spend some money on a 1000W unit. Honestly, I'm hoping it won't be necessary since my current 850W PSU is still fresh, just over a year old before the GPU.
It's still covered under warranty, but be careful if you try to underclock it—failure could void it.
I saw this WHEA-Logger Event ID 18 issue in the screenshot—what a frustrating Cache Hierarchy Error! I’ve experienced similar problems with my RX5600XT card, though not with my spare GPUs. If you have a spare GPU, try installing it and check if the crashes persist. If they stop, your 3080 might be defective and you should consider returning it for repair. If the issue continues, it could point to a CPU problem.
oh crap i did not know that that's supposed to be a Hardware Error code. I went back to check my past few Restarts and lo and behold, they are all accompanied by said Error code. I might have to borrow my friend's recently retired GTX970 to test run for a few days, I'm confident that my GPU is still very much in the Warranty period as it's only one year old. The rest of my PC is only another year older, so I'm sure they'd still be in the Warranty period too. Thank you so much for pointing this out to me, I sure hope it only requires a component swap as I'm working from home full time right now so I can't afford to have much down time except the weekend, which Is why Ive been really slow on trying to get on top of this issue. Will update again when I get any results! Also apologies for the abysmal reply time, but I really appreciate the help! EDIT: attached a screenshot for more details on the error.
Ah yup, the exact same Event 18 I had with my RX5600XT. Even if it says "Reported by component: Processor Core", it's not always necessarily a CPU issue, it may actually be the GPU that's at fault. Forgive me for repeating this, but I swapped with other GPUs, they didn't crash with this error, that's how I narrowed it down to my (cursed) RX5600XT.
Looking forward! I’ll pick up a GTX970 from a friend soon to try it out. Meanwhile, a fellow gamer shared a thread about a similar issue and resolved it by turning off Global C State, enabling PBO, and adjusting the minimum processor state from 0 to 100. I only managed to disable Global C state yesterday because my BIOS required an update before I could tweak PBO, but I didn’t crash last night—just a coincidence. I’ll keep updating here if anything changes.