F5F Stay Refreshed Hardware Desktop Occasional crashes during reboots following the 5800X3D upgrade

Occasional crashes during reboots following the 5800X3D upgrade

Occasional crashes during reboots following the 5800X3D upgrade

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C
Camsell
Member
207
01-31-2023, 07:06 PM
#11
Kernel dumps may contain local symbols, which could be a concern.
C
Camsell
01-31-2023, 07:06 PM #11

Kernel dumps may contain local symbols, which could be a concern.

_
_Maddy__
Member
186
02-01-2023, 10:45 PM
#12
_
_Maddy__
02-01-2023, 10:45 PM #12

D
DrBrokenBones
Senior Member
378
02-03-2023, 04:08 PM
#13
I would prefer more dump files of this, I realize that you are rarely crashing and it's a fresh install, it's just that with this particular crash the OS can be uncertain of which driver is at fault. It's blaming the driver for the SoundBlaster card and that driver has several pending DPCs so that is very likely the actual culprit, I just want to cover all bases. See if you can find the latest driver. If it doesn't help the card might be faulty.
D
DrBrokenBones
02-03-2023, 04:08 PM #13

I would prefer more dump files of this, I realize that you are rarely crashing and it's a fresh install, it's just that with this particular crash the OS can be uncertain of which driver is at fault. It's blaming the driver for the SoundBlaster card and that driver has several pending DPCs so that is very likely the actual culprit, I just want to cover all bases. See if you can find the latest driver. If it doesn't help the card might be faulty.

V
Vesgo
Member
230
02-11-2023, 07:36 AM
#14
Thank you for reviewing. Once I encounter another crash, I'll send another dump file. I wasn't expecting the Sound Blaster (X G6) to be involved, particularly since I haven't experienced any crashes before the CPU upgrade in March—though I've had this card since December. I already have the newest software, drivers, and firmware installed, but in the meantime, I think it would be a good idea to share that dump with Creative and ask if the crash might be related to the card.
V
Vesgo
02-11-2023, 07:36 AM #14

Thank you for reviewing. Once I encounter another crash, I'll send another dump file. I wasn't expecting the Sound Blaster (X G6) to be involved, particularly since I haven't experienced any crashes before the CPU upgrade in March—though I've had this card since December. I already have the newest software, drivers, and firmware installed, but in the meantime, I think it would be a good idea to share that dump with Creative and ask if the crash might be related to the card.

N
nc432
Member
186
03-01-2023, 07:42 AM
#15
Another dump file was provided: 080923-12093-01.dmp
N
nc432
03-01-2023, 07:42 AM #15

Another dump file was provided: 080923-12093-01.dmp

S
SirKumsishon
Senior Member
257
03-07-2023, 03:30 PM
#16
The system uses the Soundblaster driver, which is running on ksUSBa64.sys. Many users report problems with BSODs related to this driver, possibly due to a defective device or a faulty cable.
S
SirKumsishon
03-07-2023, 03:30 PM #16

The system uses the Soundblaster driver, which is running on ksUSBa64.sys. Many users report problems with BSODs related to this driver, possibly due to a defective device or a faulty cable.

M
mrspadowski
Junior Member
5
03-12-2023, 06:27 AM
#17
It looks like the Sound Blaster card was the problem. Swapped it out about two months ago, and there haven’t been any BSODs since then. I believe it’s resolved. Appreciate all the help!
M
mrspadowski
03-12-2023, 06:27 AM #17

It looks like the Sound Blaster card was the problem. Swapped it out about two months ago, and there haven’t been any BSODs since then. I believe it’s resolved. Appreciate all the help!

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