F5F Stay Refreshed Hardware Desktop Occasional complete system failures during gaming sessions.

Occasional complete system failures during gaming sessions.

Occasional complete system failures during gaming sessions.

Pages (2): 1 2 Next
A
AdstaH
Member
76
05-19-2017, 11:27 AM
#1
Hello! I have a query for you all. I own a refurbished PC from a year ago. It has a 240Hz monitor at 1080p, though I rarely set it to that speed. During a Black Ops II session, the system would completely restart, ending up with a motherboard splash screen and then back. The same occurred when playing Blade and Sorcery—it just crashes. I’m familiar with some PC details but not sure how to fix this shutdown issue. Here’s the breakdown of the components: AMD Ryzen 5 1600X, Nvidia GTX 1070-Ti, Samsung 860 Evo 250GB SSD, Corsair Vengeance LPX DDR4 3000 with 2x8GB RAM, Asus PRIME B350-PLUS motherboard, and a KINGWIN MK-650w PSU (looks like an old power supply). The builder used a large case with fans on both front and back. Any advice would be greatly appreciated! Edited June 15, 2023 by atrocitus. Updated with new info.
A
AdstaH
05-19-2017, 11:27 AM #1

Hello! I have a query for you all. I own a refurbished PC from a year ago. It has a 240Hz monitor at 1080p, though I rarely set it to that speed. During a Black Ops II session, the system would completely restart, ending up with a motherboard splash screen and then back. The same occurred when playing Blade and Sorcery—it just crashes. I’m familiar with some PC details but not sure how to fix this shutdown issue. Here’s the breakdown of the components: AMD Ryzen 5 1600X, Nvidia GTX 1070-Ti, Samsung 860 Evo 250GB SSD, Corsair Vengeance LPX DDR4 3000 with 2x8GB RAM, Asus PRIME B350-PLUS motherboard, and a KINGWIN MK-650w PSU (looks like an old power supply). The builder used a large case with fans on both front and back. Any advice would be greatly appreciated! Edited June 15, 2023 by atrocitus. Updated with new info.

V
Vukmil
Member
94
05-24-2017, 03:58 AM
#2
That's a power supply.
V
Vukmil
05-24-2017, 03:58 AM #2

That's a power supply.

O
OtoZoro
Junior Member
3
05-24-2017, 09:23 AM
#3
Have you verified the system temperatures?
O
OtoZoro
05-24-2017, 09:23 AM #3

Have you verified the system temperatures?

C
C00lb0y
Member
218
05-24-2017, 01:08 PM
#4
I'll review them tomorrow night and post an update. They look fairly normal since I didn't assemble the system myself, so I'm not sure what went wrong. It's a bit annoying!
C
C00lb0y
05-24-2017, 01:08 PM #4

I'll review them tomorrow night and post an update. They look fairly normal since I didn't assemble the system myself, so I'm not sure what went wrong. It's a bit annoying!

T
TheNamesAidan
Member
194
05-25-2017, 06:39 PM
#5
Located the initial ad on the marketplace platform: 16GB RAM paired with two 8GB modules, 500GB SSD, AMD Ryzen 5 6-core processor, Corsair liquid CPU cooler, Nvidia 1070 Ti graphics card, and a 650W power supply unit.
T
TheNamesAidan
05-25-2017, 06:39 PM #5

Located the initial ad on the marketplace platform: 16GB RAM paired with two 8GB modules, 500GB SSD, AMD Ryzen 5 6-core processor, Corsair liquid CPU cooler, Nvidia 1070 Ti graphics card, and a 650W power supply unit.

M
Mandy2727
Member
231
05-25-2017, 09:12 PM
#6
Could you provide the PSU's model number or name? It seems difficult to locate from the image. Your help would be greatly appreciated if you could find it nearby.
M
Mandy2727
05-25-2017, 09:12 PM #6

Could you provide the PSU's model number or name? It seems difficult to locate from the image. Your help would be greatly appreciated if you could find it nearby.

S
Sebluigi
Senior Member
727
05-26-2017, 03:50 AM
#7
Sure, I'll be ready after work. Thanks for your patience!
S
Sebluigi
05-26-2017, 03:50 AM #7

Sure, I'll be ready after work. Thanks for your patience!

D
davachio
Member
204
05-28-2017, 12:09 AM
#8
I review the forums regularly and give you some time. It's possible the PSU might be faulty, so I'm just trying to identify its model.
D
davachio
05-28-2017, 12:09 AM #8

I review the forums regularly and give you some time. It's possible the PSU might be faulty, so I'm just trying to identify its model.

M
MushiKeewi
Member
61
05-28-2017, 03:18 AM
#9
I noticed it's also a water-cooled CPU cooler, though I haven't handled it or any related parts before. The main point is whether you should keep maintaining water-cooled CPU blocks.
M
MushiKeewi
05-28-2017, 03:18 AM #9

I noticed it's also a water-cooled CPU cooler, though I haven't handled it or any related parts before. The main point is whether you should keep maintaining water-cooled CPU blocks.

M
Matke04
Posting Freak
825
05-29-2017, 08:28 AM
#10
It might be either the power supply unit (PSU) or the graphics card (GPU). Look at the temperatures and review Windows logs for any warnings. These often show general issues but can guide you. Update your drivers. As others noted, a random shutdown is commonly linked to a PSU problem. I experienced this with a low-quality 650W bronze EVGA PSU; switching to a better 750W model resolved the issue. Hope this helps!
M
Matke04
05-29-2017, 08:28 AM #10

It might be either the power supply unit (PSU) or the graphics card (GPU). Look at the temperatures and review Windows logs for any warnings. These often show general issues but can guide you. Update your drivers. As others noted, a random shutdown is commonly linked to a PSU problem. I experienced this with a low-quality 650W bronze EVGA PSU; switching to a better 750W model resolved the issue. Hope this helps!

Pages (2): 1 2 Next