Occasional BSODs on Windows 10
Occasional BSODs on Windows 10
inderkiller24
08-04-2016, 02:49 PM #1Hello everyone, I've been experiencing occasional BSODs on my Surface Laptop 4 running Windows 10. After following the steps from the Microsoft forum link, I installed KeyScrambler by QXsoftware and removed it. The number of random crashes dropped right away. However, some BSODs still occur. I repeated the troubleshooting process for about 30 hours without any crashes, but now I see them more often when using the laptop normally. The latest dumps all point to issues with ntoskrnl.exe. Could someone assist me with this? I've attached the most recent files for reference.
MONSTERmoose91
08-06-2016, 02:02 PM #2Start from scratch with Windows, it runs significantly quicker than resolving this software issue.
Butterfly1416
08-13-2016, 04:53 AM #4Have you explored sfc and DISM? Consider an in-place upgrade before a full clean install. For driver updates, "Snappy Driver Installer" (sdi-tool.org) is a solid open-source option that displays older drivers for stability. You might also use the driver store explorer, another free tool to remove unused drivers. If these steps don’t resolve the issue, a clean install remains the final resort.
I wasn't familiar with Driver Booster. I gave it a shot and it identified 14 drivers needing updates, impressive. Appreciate the tip. I was aware of BlueScreenView but didn't know WhoCrashed or Windows reliability Monitor—will explore those options next. Thanks!
MarcusHasSwag
08-13-2016, 09:17 AM #7I just attempted sfc and DISM but nothing came up. I used Snappy Driver Installer, which was tricky: MalwareBytes spotted a PUP ("Potentially Unwanted Programs" are apps that may show ads, toolbars, or pop-ups unrelated to the software you downloaded). These often come bundled with other programs you installed. I had to get it from a different site. It blocked internet connections for the software and required adding it to the exclusion list. Is this safe? It also found more drivers to update than Driver Booster, but since I've already updated 14 drivers, I'm waiting to see if BSODs persist.
Robotwizard77
08-14-2016, 02:44 PM #8Additionally, you have the PatchMyPc update tool and Ninite available.
Snappy is secure on its own, that’s clear. The main issue is the site feels unusual. Usually you can get the standard sdi-lite files, but sometimes it redirects to a "Driverpack" link—something you don’t want. I’m still puzzled about why, and it’s a major warning sign. You can also download it straight from SourceForge if needed. If the folder is called "SDI_R2201," you’re in the right place.
Hey team, the update of 14 drivers with Driver Booster made a big difference. I experienced my first BSOD in just seven days before, and now it's happening less frequently. The error code was APC_INDEX_MISMATCH, tied to ntoskrnl.exe, so I used Snappy Driver Installer to install 41 more updates. During the AMD graphic driver update, another BSOD occurred—a "DRIVER_POWER_STATE_FAILURE" kind of thing. I thought it might have been a random issue at the time, but it could be related to the update. Five drivers failed to install, three because they weren't signed (which is odd since they were Surface drivers), and two because they claim to update well but still show as not updated after restarting. I'll keep an eye on whether BSODs continue and will share the results here. If I get just one BSOD a week, I think it's manageable.