Obtain random black screens or hard restarts.
Obtain random black screens or hard restarts.
Your machine suddenly shuts off and restarts, often during gameplay or when using certain applications. It seems to occur intermittently, usually on your desktop. The Event Viewer sometimes records an error about a clean shutdown not happening before the reboot. Despite checking system temps—generally normal—and running diagnostics, drivers are up to date, and temperatures stay within acceptable ranges, the CPU spikes to 80°C under heavy load. How might I pinpoint the exact reason for these crashes?
What titles? Do you possess Minidump archives? If yes, share them here, so we can examine them. https://www.lenovo.com/gb/en/glossary/wi...xt=Windows minidump files are typically,for your specific Windows version.
I've been playing Factorio recently, which is why it's crashed only then. I don't recall any crashes in other games, but I'm short on time, so I've mostly played Factorio since this began. I only have one old minidump file, and it's been over a year. I set it up to generate one automatically if the PC crashes again, and I'll share it once it happens.
I adjusted the memory dump settings using information from online sources. I even triggered a crash with the Ctrl/ScrollLock key, which produced the files. However, when the computer crashed again, the file creation didn’t occur, suggesting the crash might be circumventing the process.