F5F Stay Refreshed Hardware Desktop NVM troubleshooting needed. RTX 3060 issues with crashes and boot failures.

NVM troubleshooting needed. RTX 3060 issues with crashes and boot failures.

NVM troubleshooting needed. RTX 3060 issues with crashes and boot failures.

S
142
04-28-2021, 08:17 PM
#1
Hello everyone. New member of the forum here, but not new to PCs. Desperate for help here... So, I just bought an Asus RTX 3060 Phoenix. I was recently running a GTX 1660S Phoenix OC. Un-installed the old graphics drivers using DDU. Installed new hardware. But the system either won't post at all, and when it does it'll crash on the windows loading screen right after post screen. However, I did manage to get windows to load one time and during the driver installation process it crashed on me. So I tried in safe mode, successfully installed the drives. But will not start in normal mode. The card is brand new, I originally bought a used PNY RTX 3060 XLR8 and it did the same thing. I though the PNY was defective. But a brand new un-opened card can't do the same thing. If I put the 1660 back it runs just fine no issues at all. Why the heck won't a RTX 3060 work on my system!? I'm loosing my freakin hair trouble shooting this thing! System config: Windows 10 CPU: Ryzen 3700X Mother board: Gigabyte GA-X570-I-Aorus Pro Wifi (ITX version, latest bios) RAM: Corsair Vengeance DDR4 3600 Dual channel 8Gx2 HD: Adata XPG SX800 512x2 GPU: Asus RTX 3060 Phoenix 12G Power Supply: Silverstone FX-350G What I've tried with no luck: -installed a 800w power supply (I originally though it didn't have enough juice) -use DDU -Fresh install of Windows -Run Memtest86 for errors (4 passes no errors found) -Tried 2 diffent riser cables, even tried it without a riser cable directly into the PCI-E slot. Can someone please tell me what the heck is going on!? I've built many systems but I've never had something like this happen to me before!
S
seishi_no_kami
04-28-2021, 08:17 PM #1

Hello everyone. New member of the forum here, but not new to PCs. Desperate for help here... So, I just bought an Asus RTX 3060 Phoenix. I was recently running a GTX 1660S Phoenix OC. Un-installed the old graphics drivers using DDU. Installed new hardware. But the system either won't post at all, and when it does it'll crash on the windows loading screen right after post screen. However, I did manage to get windows to load one time and during the driver installation process it crashed on me. So I tried in safe mode, successfully installed the drives. But will not start in normal mode. The card is brand new, I originally bought a used PNY RTX 3060 XLR8 and it did the same thing. I though the PNY was defective. But a brand new un-opened card can't do the same thing. If I put the 1660 back it runs just fine no issues at all. Why the heck won't a RTX 3060 work on my system!? I'm loosing my freakin hair trouble shooting this thing! System config: Windows 10 CPU: Ryzen 3700X Mother board: Gigabyte GA-X570-I-Aorus Pro Wifi (ITX version, latest bios) RAM: Corsair Vengeance DDR4 3600 Dual channel 8Gx2 HD: Adata XPG SX800 512x2 GPU: Asus RTX 3060 Phoenix 12G Power Supply: Silverstone FX-350G What I've tried with no luck: -installed a 800w power supply (I originally though it didn't have enough juice) -use DDU -Fresh install of Windows -Run Memtest86 for errors (4 passes no errors found) -Tried 2 diffent riser cables, even tried it without a riser cable directly into the PCI-E slot. Can someone please tell me what the heck is going on!? I've built many systems but I've never had something like this happen to me before!

Q
Quackz_
Member
54
04-28-2021, 08:32 PM
#2
This amount isn't sufficient. 350 watts falls short of the required power.
Q
Quackz_
04-28-2021, 08:32 PM #2

This amount isn't sufficient. 350 watts falls short of the required power.

C
coolness2001
Member
224
04-29-2021, 03:16 AM
#3
He claimed to upgrade the PSU to 800W, but you mentioned a new Windows installation. That suggests a hardware issue might be involved. You should check if you have access to another system to test the graphics card. Otherwise, it could be a defective card.
C
coolness2001
04-29-2021, 03:16 AM #3

He claimed to upgrade the PSU to 800W, but you mentioned a new Windows installation. That suggests a hardware issue might be involved. You should check if you have access to another system to test the graphics card. Otherwise, it could be a defective card.

X
xBohmaNx
Member
123
04-29-2021, 06:30 AM
#4
//www.asus.com/ca-en/Motherboards-Components/Graphics-Cards/Phoenix/PH-RTX3060-12G/
X
xBohmaNx
04-29-2021, 06:30 AM #4

//www.asus.com/ca-en/Motherboards-Components/Graphics-Cards/Phoenix/PH-RTX3060-12G/

L
livtheviking
Posting Freak
846
04-29-2021, 11:44 AM
#5
I realized the problem was changing the PCI-E configuration from Auto to Gen2. The BIOS should handle that automatically. It worked fine when the system was set to auto mode for the 1660s. Thanks for the advice!
L
livtheviking
04-29-2021, 11:44 AM #5

I realized the problem was changing the PCI-E configuration from Auto to Gen2. The BIOS should handle that automatically. It worked fine when the system was set to auto mode for the 1660s. Thanks for the advice!

B
ButterBeast3
Junior Member
14
04-29-2021, 12:41 PM
#6
Try switching the PCI-E settings from automatic to Gen2 on your 3060. See if that resolves the crashes.
B
ButterBeast3
04-29-2021, 12:41 PM #6

Try switching the PCI-E settings from automatic to Gen2 on your 3060. See if that resolves the crashes.