F5F Stay Refreshed Software PC Gaming Nvidia drivers are causing my computer to crash. I need help urgently.

Nvidia drivers are causing my computer to crash. I need help urgently.

Nvidia drivers are causing my computer to crash. I need help urgently.

6
666Cobra666
Member
161
09-22-2023, 03:50 AM
#1
I would like to apologize, I don't post often here, so please let me know if this thread needs moving if it's the wrong section.
6
666Cobra666
09-22-2023, 03:50 AM #1

I would like to apologize, I don't post often here, so please let me know if this thread needs moving if it's the wrong section.

P
PerfectOne_
Junior Member
38
09-22-2023, 09:48 AM
#2
It seems you've been dealing with some system issues... A few points come to mind. While the 1070 performs well in other setups and with older hardware, it appears it's only been tested under slower CPU conditions. This could be limiting the GPU performance slightly, whereas with a 3700X it runs at full capacity. If you've been using the system for a while, the GPU thermal paste might have dried out, so refreshing it and cleaning the cooler could help. Also, monitoring GPU temperatures during gaming might reveal if the full load is the main strain.

With a 3700X and X570, your PCIe slot supports PCIe 4.0. Have you considered reverting the PCIe bus setting in BIOS back to PCIe 3.0 to align with the card?

Other potential factors include memory configurations and timings. Restoring the BIOS to factory settings could reset DDR4 speeds to their base specifications (2400 MHz) and might improve stability. This shouldn't affect performance but could be worth a test...
P
PerfectOne_
09-22-2023, 09:48 AM #2

It seems you've been dealing with some system issues... A few points come to mind. While the 1070 performs well in other setups and with older hardware, it appears it's only been tested under slower CPU conditions. This could be limiting the GPU performance slightly, whereas with a 3700X it runs at full capacity. If you've been using the system for a while, the GPU thermal paste might have dried out, so refreshing it and cleaning the cooler could help. Also, monitoring GPU temperatures during gaming might reveal if the full load is the main strain.

With a 3700X and X570, your PCIe slot supports PCIe 4.0. Have you considered reverting the PCIe bus setting in BIOS back to PCIe 3.0 to align with the card?

Other potential factors include memory configurations and timings. Restoring the BIOS to factory settings could reset DDR4 speeds to their base specifications (2400 MHz) and might improve stability. This shouldn't affect performance but could be worth a test...

F
Fabista
Member
175
09-24-2023, 11:06 PM
#3
Thank you for your response. Your GPU reaches a maximum around 80c, which is slightly warm but typical for the 1000 and 2000 series, correct? I’ll double-check if this is normal. I plan to open it up and test it thoroughly, but this problem also appears when the system is idle on the desktop and keeps occurring even when the GPU isn’t under load. The 1050 model is newer than the 1070, yet I’ve managed to replicate the same issues with it as well. So far, this AMD card has worked perfectly. Your explanation seems encouraging, though I’m curious why it hasn’t been a problem during the past 5 or 6 months since the upgrade. I didn’t consider adjusting the BIOS settings, which might help, and I’ll try that now. Thanks again for your advice—I’ll update you when I can work on the computer again.
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Fabista
09-24-2023, 11:06 PM #3

Thank you for your response. Your GPU reaches a maximum around 80c, which is slightly warm but typical for the 1000 and 2000 series, correct? I’ll double-check if this is normal. I plan to open it up and test it thoroughly, but this problem also appears when the system is idle on the desktop and keeps occurring even when the GPU isn’t under load. The 1050 model is newer than the 1070, yet I’ve managed to replicate the same issues with it as well. So far, this AMD card has worked perfectly. Your explanation seems encouraging, though I’m curious why it hasn’t been a problem during the past 5 or 6 months since the upgrade. I didn’t consider adjusting the BIOS settings, which might help, and I’ll try that now. Thanks again for your advice—I’ll update you when I can work on the computer again.

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UberBR
Junior Member
49
09-26-2023, 04:23 PM
#4
I was attempting to figure out what might set this system apart from others. I use a GTX 1070 on a Ryzen machine without any issues, but my first-gen R1600 on a B350 motherboard with only PCIe 3.0 support seems to behave differently. I also wonder if the official X570 chipset drivers from AMD were installed on my machine, since I experienced problems with the default drivers from Windows 10 on my B350.
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UberBR
09-26-2023, 04:23 PM #4

I was attempting to figure out what might set this system apart from others. I use a GTX 1070 on a Ryzen machine without any issues, but my first-gen R1600 on a B350 motherboard with only PCIe 3.0 support seems to behave differently. I also wonder if the official X570 chipset drivers from AMD were installed on my machine, since I experienced problems with the default drivers from Windows 10 on my B350.

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mistercraft77
Posting Freak
900
09-26-2023, 08:10 PM
#5
I installed the AMD chipset drivers from the support page for my motherboard. I also downloaded them again to be certain. Then I set my PCIe slot to Gen 3 in BIOS. Using DDU, I removed the AMD drivers and reinstalled the latest Nvidia drivers. After rebooting, the GPU driver crashed right away when I logged in, before any app was opened. The problems still remain =[.
M
mistercraft77
09-26-2023, 08:10 PM #5

I installed the AMD chipset drivers from the support page for my motherboard. I also downloaded them again to be certain. Then I set my PCIe slot to Gen 3 in BIOS. Using DDU, I removed the AMD drivers and reinstalled the latest Nvidia drivers. After rebooting, the GPU driver crashed right away when I logged in, before any app was opened. The problems still remain =[.

D
Darkeos
Senior Member
538
09-26-2023, 08:27 PM
#6
I might have a working fix, but it’s just a temporary solution at best. I still want to understand what’s happening here.
I placed my GTX cards in the second PCIe slot, and everything functions now, although it’s running at x4 instead of its maximum speed. I’m beginning to feel the effects of the early adoption of the 570 boards. Perhaps there are additional BIOS settings I could adjust to fix this, but I’m not familiar with such detailed configurations and don’t know where to start.
Quick summary:
I’m certain all three graphics cards I’ve used are performing well, though I have limited knowledge about the RX 570. The two Nvidia cards aren’t working in slot 1, except when video drivers are installed—likely because the cards require drivers to reach their full potential in the x16 slot. The AMD card, on the other hand, has no problems in slot 1 during the stress tests I ran. If the RX 570 works here, it would suggest the PCIe slot is still functional.
I’ve used the 1070 for about five months before the problem began, and based on other hardware tests I performed, I thought the issue might be with the motherboard or CPU. Still hoping for a software resolution—I’d like to confirm that my 3700x is operating correctly under load and with another GPU in the first slot.
Thank you for any advice or information you can provide on this matter.
D
Darkeos
09-26-2023, 08:27 PM #6

I might have a working fix, but it’s just a temporary solution at best. I still want to understand what’s happening here.
I placed my GTX cards in the second PCIe slot, and everything functions now, although it’s running at x4 instead of its maximum speed. I’m beginning to feel the effects of the early adoption of the 570 boards. Perhaps there are additional BIOS settings I could adjust to fix this, but I’m not familiar with such detailed configurations and don’t know where to start.
Quick summary:
I’m certain all three graphics cards I’ve used are performing well, though I have limited knowledge about the RX 570. The two Nvidia cards aren’t working in slot 1, except when video drivers are installed—likely because the cards require drivers to reach their full potential in the x16 slot. The AMD card, on the other hand, has no problems in slot 1 during the stress tests I ran. If the RX 570 works here, it would suggest the PCIe slot is still functional.
I’ve used the 1070 for about five months before the problem began, and based on other hardware tests I performed, I thought the issue might be with the motherboard or CPU. Still hoping for a software resolution—I’d like to confirm that my 3700x is operating correctly under load and with another GPU in the first slot.
Thank you for any advice or information you can provide on this matter.

T
The_D3mon
Senior Member
694
09-29-2023, 05:08 AM
#7
It seems the CPU appears to be relatively new, so you might be able to obtain a replacement through the RMA process.
T
The_D3mon
09-29-2023, 05:08 AM #7

It seems the CPU appears to be relatively new, so you might be able to obtain a replacement through the RMA process.

S
Secret0fAria
Junior Member
3
09-29-2023, 05:41 AM
#8
I'm currently collaborating with AMD support to submit this issue, and I'm trying to avoid any complications.
I've never experienced a CPU that would suddenly fail after appearing fine the day I received it. Since upgrading to the motherboard and Ryzen, I hadn't modified or adjusted my computer in any way beyond the standard XMP overclock for my memory, I didn't think it necessary to attempt CPU overclocking.
I just wanted to ask if there might be something I did that contributed to this problem. Please don't mind if I bring up a last, somewhat silly question.
I've maintained stable temperatures and power usage throughout, the case remained closed until instability began. My power supply had a few flickers a couple of weeks ago, but it's protected by a surge protector. I'm aware that unexpected power interruptions are hard to prevent, and I'm hoping it's just a coincidence.
S
Secret0fAria
09-29-2023, 05:41 AM #8

I'm currently collaborating with AMD support to submit this issue, and I'm trying to avoid any complications.
I've never experienced a CPU that would suddenly fail after appearing fine the day I received it. Since upgrading to the motherboard and Ryzen, I hadn't modified or adjusted my computer in any way beyond the standard XMP overclock for my memory, I didn't think it necessary to attempt CPU overclocking.
I just wanted to ask if there might be something I did that contributed to this problem. Please don't mind if I bring up a last, somewhat silly question.
I've maintained stable temperatures and power usage throughout, the case remained closed until instability began. My power supply had a few flickers a couple of weeks ago, but it's protected by a surge protector. I'm aware that unexpected power interruptions are hard to prevent, and I'm hoping it's just a coincidence.

F
FlexibleNeon
Junior Member
38
10-05-2023, 09:06 PM
#9
What you've shared doesn't stand out as a clear reason to me. I've experienced faulty parts before, which could happen. I'm hoping AMD can provide a quick fix.
F
FlexibleNeon
10-05-2023, 09:06 PM #9

What you've shared doesn't stand out as a clear reason to me. I've experienced faulty parts before, which could happen. I'm hoping AMD can provide a quick fix.