F5F Stay Refreshed Hardware Desktop Numerous WHEA-17 faults occurring every second

Numerous WHEA-17 faults occurring every second

Numerous WHEA-17 faults occurring every second

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BramOnTheMove
Member
64
11-05-2018, 07:00 AM
#1
I'm seeing numerous WHEA-17 hardware warnings in Event Viewer every minute or so while I play games. It doesn't seem like anything odd is happening during the gameplay; actually, this has been occurring for more than a month now, even though I rarely check Event Viewer. Sometimes it disappears completely for days before it returns. There are no unusual temperature readings or performance drops, just occasional slowdowns or stutters—especially noticeable on my mobile Ryzen 7. Overall, everything else looks fine. My system specs include a Ryzen 7 7435HS with 32GB DDR5 memory, an RTX 4060 graphics card, and a 8GB RAM module. I'm using Windows 11 Home 24H2, connected via external keyboard and a 16" OLED display over USB 3.2/DisplayPort Alt mode. The AMD chipset drivers were recently updated, along with the laptop's BIOS. I've disabled PCIE power management settings as some recommendations suggested, but it didn't make a difference. Playing Dead Space Remake this evening generated hundreds of these errors every few minutes. Performance remains within expected ranges for my machine, except when games are poorly optimized or CPU-intensive. Some forum users reported similar issues and mentioned Asus hasn't released a fix since they claim it won't impact performance. It's still a bit worrying.
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BramOnTheMove
11-05-2018, 07:00 AM #1

I'm seeing numerous WHEA-17 hardware warnings in Event Viewer every minute or so while I play games. It doesn't seem like anything odd is happening during the gameplay; actually, this has been occurring for more than a month now, even though I rarely check Event Viewer. Sometimes it disappears completely for days before it returns. There are no unusual temperature readings or performance drops, just occasional slowdowns or stutters—especially noticeable on my mobile Ryzen 7. Overall, everything else looks fine. My system specs include a Ryzen 7 7435HS with 32GB DDR5 memory, an RTX 4060 graphics card, and a 8GB RAM module. I'm using Windows 11 Home 24H2, connected via external keyboard and a 16" OLED display over USB 3.2/DisplayPort Alt mode. The AMD chipset drivers were recently updated, along with the laptop's BIOS. I've disabled PCIE power management settings as some recommendations suggested, but it didn't make a difference. Playing Dead Space Remake this evening generated hundreds of these errors every few minutes. Performance remains within expected ranges for my machine, except when games are poorly optimized or CPU-intensive. Some forum users reported similar issues and mentioned Asus hasn't released a fix since they claim it won't impact performance. It's still a bit worrying.

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Leyhaya
Posting Freak
801
11-05-2018, 07:00 AM
#2
Run a memory check using Memtest86 to verify your RAM functionality.
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Leyhaya
11-05-2018, 07:00 AM #2

Run a memory check using Memtest86 to verify your RAM functionality.

Y
YAS_PLAYS_MC
Member
58
11-05-2018, 07:00 AM
#3
No, the SSD does not currently have the latest firmware installed.
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YAS_PLAYS_MC
11-05-2018, 07:00 AM #3

No, the SSD does not currently have the latest firmware installed.

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Neco17
Junior Member
18
11-05-2018, 07:00 AM
#4
I'll try it out. I'll look up Samsung Magician. It seems the device ID listed is for an Nvidia RTX 4050 M, which is confusing since I have a 4060.
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Neco17
11-05-2018, 07:00 AM #4

I'll try it out. I'll look up Samsung Magician. It seems the device ID listed is for an Nvidia RTX 4050 M, which is confusing since I have a 4060.

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____Nick____
Junior Member
49
11-05-2018, 07:00 AM
#5
They source their GPU drivers from Nvidia's official resources, while using custom firmware from Asus for hardware support.
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____Nick____
11-05-2018, 07:00 AM #5

They source their GPU drivers from Nvidia's official resources, while using custom firmware from Asus for hardware support.

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gdog557
Member
218
11-05-2018, 07:00 AM
#6
From the NVIDIA application, you can access it directly.
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gdog557
11-05-2018, 07:00 AM #6

From the NVIDIA application, you can access it directly.

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Lupin0967
Member
96
11-05-2018, 07:00 AM
#7
well I don't know what else you can try to do... WHEA warnings are concerning, it's typical Asus and their poor customer service to decide they won't patch it... You could try to make use of the warranty if you have any. Talk to the reseller and ask for a different model from a different manufacturer. But the risk is they would just test it and say that it just works, then do nothing about it.... WHEA warnings doesn't have to be a faulty hardware. It could also be bugged driver, bugged firmware, bugged bios.... I had an older pc with WHEA warnings that disappeared once I updated bios.
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Lupin0967
11-05-2018, 07:00 AM #7

well I don't know what else you can try to do... WHEA warnings are concerning, it's typical Asus and their poor customer service to decide they won't patch it... You could try to make use of the warranty if you have any. Talk to the reseller and ask for a different model from a different manufacturer. But the risk is they would just test it and say that it just works, then do nothing about it.... WHEA warnings doesn't have to be a faulty hardware. It could also be bugged driver, bugged firmware, bugged bios.... I had an older pc with WHEA warnings that disappeared once I updated bios.

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edenraider
Junior Member
6
11-05-2018, 07:00 AM
#8
I've already installed new RAM and an SSD, which cost a lot of money in NZD. Now I don't have the original parts left, so I'm not sure if I should buy another model unless something is wrong with the hardware. All other things on the laptop are functioning properly.
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edenraider
11-05-2018, 07:00 AM #8

I've already installed new RAM and an SSD, which cost a lot of money in NZD. Now I don't have the original parts left, so I'm not sure if I should buy another model unless something is wrong with the hardware. All other things on the laptop are functioning properly.

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HydraEliphant
Member
212
11-05-2018, 07:00 AM
#9
Interesting observation. A Dead Space remake frequently introduces numerous mistakes, whereas Battlefront II (which is more CPU and GPU intensive) and Forever Skies (less demanding) avoid these issues entirely, suggesting a game-dependent problem. 3Dmark also doesn’t contribute to this behavior.
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HydraEliphant
11-05-2018, 07:00 AM #9

Interesting observation. A Dead Space remake frequently introduces numerous mistakes, whereas Battlefront II (which is more CPU and GPU intensive) and Forever Skies (less demanding) avoid these issues entirely, suggesting a game-dependent problem. 3Dmark also doesn’t contribute to this behavior.

T
TwaniPlays
Junior Member
44
11-05-2018, 07:00 AM
#10
Recently, there have been problems with Nvidia drivers. The 572.xx releases caused significant issues for many users, while the newer 576.xx versions continue to present challenges for some.
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TwaniPlays
11-05-2018, 07:00 AM #10

Recently, there have been problems with Nvidia drivers. The 572.xx releases caused significant issues for many users, while the newer 576.xx versions continue to present challenges for some.