No, your newly refurbished computer is not broken. It has been repaired and is functioning properly.
No, your newly refurbished computer is not broken. It has been repaired and is functioning properly.
I work in a tech repair shop and recently received a part for an alienware Aurora R14 motherboard. The post code indicates an issue with the RAM, so I've tried several additional components, including some ECC memory sticks. Despite my efforts, nothing seems to be working, and I'm looking for guidance or alternative solutions. This is covered under a Dell warranty, which makes me think the board might not have been refurbished by Dell themselves, but I really need help. Thanks!
The only zip code I possess is for Ram, and I've already rearranged it three times across several trials.
This situation is really confusing. You mentioned the mainboard is yours in the title, but it’s not. Your experience is from a repair shop, so fixing this without proper payment seems unfair. Also, you can’t diagnose the issue accurately without seeing the board or having more details. It doesn’t make sense to fix something while you’re not compensated by the company you work for.