No TPM option in the BIOS
No TPM option in the BIOS
My current laptop is a Lenovo Thinkpad E470 (20H2 model) with an i7 7500u processor. With the release of Windows 11, I found it challenging to discover that one of the essential hardware requirements for the new operating system was a Trusted Platform Module (TPM >=2.0) needing to be installed on the system. I entered the command tpm.msc in Run and received a message stating "A compatible trusted platform module cannot be found on this computer," advising me to check if the BIOS setting was activated.
Upon opening the BIOS, under the security section, there should have been an option labeled Security Chip. I was aware of such an option only after researching manuals and videos about accessing the BIOS for this specific model. However, it wasn’t available in my BIOS. According to the manual and the Lenovo PSREF website, certain Thinkpad E470 models did not include a "Security Chip" (I couldn’t locate any resources for my E470 on the PSREF site).
Additionally, the E470 Platform Specifications page mentions that laptops lacking discrete TPMs come with an "fTPM2.0: Firmware TPM 2.0, integrated in chipset."
I am seeking a way to activate TPM on my machine so I can upgrade to Windows 11 when it becomes available.
PS: I have already updated the BIOS using the Lenovo Vantage app and attempted to install an update for the TPM on other E470 models, but both returned the same message about an incompatible or disabled TPM.
PPS: The only changes I made were updating the SSD from SanDisk 256gb to Crucial MX500 512gb and increasing RAM from 8GB to 16GB.
share images from your bios settings on security and boot/startup pages
The ftpm switch isn't configured via the BIOS. Lenovo requires an external program.
https://support.lenovo.com/cz/en/downloads/ds032441
Command:
SrSetupWin64.exe /Z /fTPM /APAP <MyPassword>
The <mypassword> should be your BIOS password, or you'll need to create one.
I think you should reach out to Lenovo regarding this, as the TPM update/switch from Infineon to FTMP on their site applies only to older models (up to 2017 with Broadwell or better CPUs). Just in case...
In Windows, press Win + R, type tpm.msc and press Enter. What does it display?