No, this isn't your fault.

F5F Stay Refreshed Software Operating Systems No, this isn't your fault.

No, this isn't your fault.

No, this isn't your fault.

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ChazmanC98
Member

207

10-19-2016, 05:48 AM

#1

I was using her laptop with Windows 7 while trying to upgrade to Windows 10. I checked the website to see if it was eligible, but it wasn’t. The system told me I needed an update key, which I didn’t have—so I canceled it. After turning it off and putting it back on, everything seemed fine until she called me saying the computer was too old for Windows 10. She mentioned she hadn’t used it since then. Was this my responsibility? I never really touched it, and it looked normal when I checked. How can I fix this? Thank you.

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ChazmanC98

10-19-2016, 05:48 AM #1

I was using her laptop with Windows 7 while trying to upgrade to Windows 10. I checked the website to see if it was eligible, but it wasn’t. The system told me I needed an update key, which I didn’t have—so I canceled it. After turning it off and putting it back on, everything seemed fine until she called me saying the computer was too old for Windows 10. She mentioned she hadn’t used it since then. Was this my responsibility? I never really touched it, and it looked normal when I checked. How can I fix this? Thank you.

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RYAANOO
Member

52

11-05-2016, 12:31 PM

#2

Yes, your Windows copy is legitimate.

R

RYAANOO

11-05-2016, 12:31 PM #2

Yes, your Windows copy is legitimate.

D

dark85
Junior Member

7

11-05-2016, 07:39 PM

#3

If you already have Windows 7, you shouldn't try to upgrade it to the newest version. Instead, use Windows Update to install the latest updates and service packs. The upgrade will simply move it to Pro or Ultimate, and you'll need a valid product key to complete the process.

D

dark85

11-05-2016, 07:39 PM #3

If you already have Windows 7, you shouldn't try to upgrade it to the newest version. Instead, use Windows Update to install the latest updates and service packs. The upgrade will simply move it to Pro or Ultimate, and you'll need a valid product key to complete the process.

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MRwolf92XD
Junior Member

19

11-06-2016, 12:11 PM

#4

It was indeed so, and she displayed numerous pop-ups that seemed like viruses.

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MRwolf92XD

11-06-2016, 12:11 PM #4

It was indeed so, and she displayed numerous pop-ups that seemed like viruses.

3

3gilad3
Senior Member

735

11-10-2016, 07:05 AM

#5

That's correct, I didn't have the key either. I just went through the instructions on the Windows site.

3

3gilad3

11-10-2016, 07:05 AM #5

That's correct, I didn't have the key either. I just went through the instructions on the Windows site.

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_ReflexLegend_
Member

112

11-11-2016, 10:01 AM

#6

The popup states "What do you mean?"

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_ReflexLegend_

11-11-2016, 10:01 AM #6

The popup states "What do you mean?"

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Tracyy14
Member

133

11-17-2016, 08:11 AM

#7

It was merely a simulated malware that appeared repeatedly every two minutes

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Tracyy14

11-17-2016, 08:11 AM #7

It was merely a simulated malware that appeared repeatedly every two minutes

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Sam010
Member

79

11-17-2016, 09:29 AM

#8

You don’t modify Windows via the official site; instead, use the control panel for updates, and no key is required to apply them.

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Sam010

11-17-2016, 09:29 AM #8

You don’t modify Windows via the official site; instead, use the control panel for updates, and no key is required to apply them.

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AgentDarkJewel
Member

152

11-17-2016, 12:46 PM

#9

It seems like you're checking if the laptop works again. Let me know what you found!

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AgentDarkJewel

11-17-2016, 12:46 PM #9

It seems like you're checking if the laptop works again. Let me know what you found!

A

alexTNT377
Junior Member

49

11-17-2016, 04:07 PM

#10

It happened via the control panel.

A

alexTNT377

11-17-2016, 04:07 PM #10

It happened via the control panel.

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