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Ender_Craft47
Posting Freak
866
08-12-2024, 09:53 PM
#1
This machine is brand new. I acquired all components seven days ago and everything functioned properly. During gameplay, the screen would freeze and enter diagnostics mode. After turning it off, when I tried to restart, it wouldn’t display or show anything. This issue occurred with a different graphics card and a different motherboard, but since I returned the ASRock model, the MSI one worked initially. It displayed briefly before we encountered a BIOS error and had to shut it down only for VGA output, which then started. We attempted to fix it by adding RAM, resetting the CMOS, and using HDMI on the first board. After moving everything to the new unit, the same problem persisted with VGA. It’s disappointing, but we plan to troubleshoot again tomorrow. It doesn’t seem to be a GPU or motherboard issue; I suspect the CPU might be the cause, though it worked fine previously. The PSU also seems problematic—all fans spin and RGB lights up. Any advice would be greatly appreciated.
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Ender_Craft47
08-12-2024, 09:53 PM #1

This machine is brand new. I acquired all components seven days ago and everything functioned properly. During gameplay, the screen would freeze and enter diagnostics mode. After turning it off, when I tried to restart, it wouldn’t display or show anything. This issue occurred with a different graphics card and a different motherboard, but since I returned the ASRock model, the MSI one worked initially. It displayed briefly before we encountered a BIOS error and had to shut it down only for VGA output, which then started. We attempted to fix it by adding RAM, resetting the CMOS, and using HDMI on the first board. After moving everything to the new unit, the same problem persisted with VGA. It’s disappointing, but we plan to troubleshoot again tomorrow. It doesn’t seem to be a GPU or motherboard issue; I suspect the CPU might be the cause, though it worked fine previously. The PSU also seems problematic—all fans spin and RGB lights up. Any advice would be greatly appreciated.

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mat_fram
Posting Freak
776
08-12-2024, 09:53 PM
#2
Hello there, new member!
I'm considering getting a solid, well-known power supply unit before setting up my system.
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mat_fram
08-12-2024, 09:53 PM #2

Hello there, new member!
I'm considering getting a solid, well-known power supply unit before setting up my system.

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xLakes
Member
105
08-12-2024, 09:53 PM
#3
Tomorrow I'll go but everything was fine during the first week. I played games and did schoolwork for a week. Fans and RGBs are still working, so I don't know what's happening.
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xLakes
08-12-2024, 09:53 PM #3

Tomorrow I'll go but everything was fine during the first week. I played games and did schoolwork for a week. Fans and RGBs are still working, so I don't know what's happening.

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Caribbean_Blue
Senior Member
609
08-12-2024, 09:53 PM
#4
We checked the power supply using a volt tester and found it to be okay. I placed an order for a new PSU and CPU that arrived on Monday. We also attempted to flash the BIOS, but my trusted friend confirmed it was already updated.
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Caribbean_Blue
08-12-2024, 09:53 PM #4

We checked the power supply using a volt tester and found it to be okay. I placed an order for a new PSU and CPU that arrived on Monday. We also attempted to flash the BIOS, but my trusted friend confirmed it was already updated.

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ImaFluteLoop
Junior Member
21
08-12-2024, 09:53 PM
#5
It ended up being the power source!
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ImaFluteLoop
08-12-2024, 09:53 PM #5

It ended up being the power source!