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ashton2k11
Junior Member
5
10-31-2019, 10:40 AM
#1
SO, I am trying to help a buddy but can no longer think of what to try next. He recently moved and his PC is no longer showing video to his monitor. Troublshooting steps to this point have had no effect so I need some help trying to figure it out. We have tried the following: 1. Verified connections and used several connection types and tried rotating them in case they were one-way cords 2. Reset graphics drivers using Win+Shift+CTRL+B 3. Have tried resetting bios settings 4. Have tried using CPU graphics card 5. Have unplugged the graphics card completely to force use on motherboard graphics As I have said I am at a complete loss on the next steps to take so any advice would be greatly appreciated. The system specs are not exact as I don't remember since its my old CyberPowerPC but roughly are as follows: Asus Z390-P motherboard (This is exact as I have pulled up my old Newegg order) Intel i-5 EVGA RTX 2070 Super 500mb m.2 SSD 2 TB HDD 750W PSU NZXT 120mm AIO Of note: The system is also very laggy when booting up, He stated that his CORSAIR keyboard used to light up almost immediately but now it takes like 10-15 seconds for the RGB to come on. IDK if that is helpful or not. Thank you in advance for any and all assistance you can provide! EDIT: The monitor has been tested using a switch and it works. It now appears that the computer is failing to complete POST so this thread is obsolete at this time.
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ashton2k11
10-31-2019, 10:40 AM #1

SO, I am trying to help a buddy but can no longer think of what to try next. He recently moved and his PC is no longer showing video to his monitor. Troublshooting steps to this point have had no effect so I need some help trying to figure it out. We have tried the following: 1. Verified connections and used several connection types and tried rotating them in case they were one-way cords 2. Reset graphics drivers using Win+Shift+CTRL+B 3. Have tried resetting bios settings 4. Have tried using CPU graphics card 5. Have unplugged the graphics card completely to force use on motherboard graphics As I have said I am at a complete loss on the next steps to take so any advice would be greatly appreciated. The system specs are not exact as I don't remember since its my old CyberPowerPC but roughly are as follows: Asus Z390-P motherboard (This is exact as I have pulled up my old Newegg order) Intel i-5 EVGA RTX 2070 Super 500mb m.2 SSD 2 TB HDD 750W PSU NZXT 120mm AIO Of note: The system is also very laggy when booting up, He stated that his CORSAIR keyboard used to light up almost immediately but now it takes like 10-15 seconds for the RGB to come on. IDK if that is helpful or not. Thank you in advance for any and all assistance you can provide! EDIT: The monitor has been tested using a switch and it works. It now appears that the computer is failing to complete POST so this thread is obsolete at this time.

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ExlonTrantos
Member
215
10-31-2019, 12:25 PM
#2
Are there additional screens available for connection to confirm it's not just the main monitor?
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ExlonTrantos
10-31-2019, 12:25 PM #2

Are there additional screens available for connection to confirm it's not just the main monitor?

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Benjabic
Junior Member
17
11-09-2019, 04:47 PM
#3
He isn't doing it. He plans to connect his switch to the monitor, which we understand is reliable. The monitor starts up and confirms a properly connected cord, so it seems the issue isn't with the monitor. @Skiiwee29
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Benjabic
11-09-2019, 04:47 PM #3

He isn't doing it. He plans to connect his switch to the monitor, which we understand is reliable. The monitor starts up and confirms a properly connected cord, so it seems the issue isn't with the monitor. @Skiiwee29