No keyboard or mouse ?

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liseypop
Member

214

02-01-2023, 06:32 PM

No interaction via keyboard or mouse with the HP Envy

liseypop

02-01-2023, 06:32 PM #1

No interaction via keyboard or mouse with the HP Envy

ZombieBoyz11
Junior Member

02-09-2023, 08:18 AM

What is the model of the wireless keyboard and mouse? Are both adequately charged or powered? Which port connects the dongle to the front or rear panel USB?

ZombieBoyz11

02-09-2023, 08:18 AM #2

What is the model of the wireless keyboard and mouse? Are both adequately charged or powered? Which port connects the dongle to the front or rear panel USB?

xXJay_BugXx
Senior Member

559

02-24-2023, 06:34 PM

Both devices are connected via a USB type A splitter. The front USB was inserted.

xXJay_BugXx

02-24-2023, 06:34 PM #3

Both devices are connected via a USB type A splitter. The front USB was inserted.

akjosh47
Member

190

02-25-2023, 10:40 AM

Remove the splitter. Retry using separate ports.

akjosh47

02-25-2023, 10:40 AM #4

Remove the splitter. Retry using separate ports.

kubawster1337
Junior Member

03-01-2023, 02:32 AM

Same outcome achieved. No interaction with the device.

kubawster1337

03-01-2023, 02:32 AM #5

Same outcome achieved. No interaction with the device.

adcrash17
Member

132

03-02-2023, 03:05 AM

Was es möglich, mehrere Ports zu verwenden? Front und Rückseite? Haben Sie einen anderen Tastatur ausprobiert? Gibt es etwas, das kurz vor dem Auftreten dieses Problems anders gemacht wurde?

adcrash17

03-02-2023, 03:05 AM #6

Was es möglich, mehrere Ports zu verwenden? Front und Rückseite? Haben Sie einen anderen Tastatur ausprobiert? Gibt es etwas, das kurz vor dem Auftreten dieses Problems anders gemacht wurde?

cookiedough909
Posting Freak

782

03-03-2023, 04:55 PM

I have tested another keyboard and mouse. I used a workaround with splitter, but it didn't work. It boots up, but there is no mouse or keyboard. How can I access my data?

cookiedough909

03-03-2023, 04:55 PM #7

I have tested another keyboard and mouse. I used a workaround with splitter, but it didn't work. It boots up, but there is no mouse or keyboard. How can I access my data?

Jdyy
Member

03-06-2023, 05:05 AM

The system starts with Windows? Is it connected to your home network? Are there other computers on the same network? Have you ever turned on remote access on the affected device?

Jdyy

03-06-2023, 05:05 AM #8

The system starts with Windows? Is it connected to your home network? Are there other computers on the same network? Have you ever turned on remote access on the affected device?

MrGhostly_
Junior Member

03-08-2023, 02:20 AM

I don't have remote access; it's just one computer with a router and modem. The system will start and display the screen shot time and date.

MrGhostly_

03-08-2023, 02:20 AM #9

I don't have remote access; it's just one computer with a router and modem. The system will start and display the screen shot time and date.

koling111
Junior Member

03-10-2023, 02:42 PM

#10

I'm not certain about the meaning behind what you're seeing. Are you referring to something similar to the error displayed earlier, or would you like to see the standard Windows login screen? Also, did anything specific change right before this problem arose? Any updates or new software installations?

koling111

03-10-2023, 02:42 PM #10

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