F5F Stay Refreshed Power Users Networks No internet connection featuring the latest x570 model

No internet connection featuring the latest x570 model

No internet connection featuring the latest x570 model

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Tango599
Member
165
05-30-2019, 07:51 PM
#1
Hello, it's been over ten years since I last used a desktop PC, so I'm upgrading to a new NVIDIA Super GPU and Ryzen CPU. I have a Ryzen 3700X with an Intel X570 AORUS Elite processor and Windows 10. My internet connection uses Intel I211 Gigabit, but it doesn't work. My laptop on the Inspiron still has a working connection. I've tried updating drivers, BIOS, chipset, setting a manual IP, and running various commands. I also restarted the DHCP client, but that didn't help either. It seems the issue might be related to DHCP settings. I'm worried about losing my internet access and think this might be my network problem. I've invested a lot in Brazil and don't want to waste it. Please advise—anyone have ideas? Thanks!
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Tango599
05-30-2019, 07:51 PM #1

Hello, it's been over ten years since I last used a desktop PC, so I'm upgrading to a new NVIDIA Super GPU and Ryzen CPU. I have a Ryzen 3700X with an Intel X570 AORUS Elite processor and Windows 10. My internet connection uses Intel I211 Gigabit, but it doesn't work. My laptop on the Inspiron still has a working connection. I've tried updating drivers, BIOS, chipset, setting a manual IP, and running various commands. I also restarted the DHCP client, but that didn't help either. It seems the issue might be related to DHCP settings. I'm worried about losing my internet access and think this might be my network problem. I've invested a lot in Brazil and don't want to waste it. Please advise—anyone have ideas? Thanks!

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235
05-30-2019, 07:57 PM
#2
I don't have that information. Could you provide more details or check your system settings?
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twentyonechloe
05-30-2019, 07:57 PM #2

I don't have that information. Could you provide more details or check your system settings?

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igrushki2013
Junior Member
19
05-31-2019, 12:12 AM
#3
Please share your current driver setup and operating system details so I can assist you further.
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igrushki2013
05-31-2019, 12:12 AM #3

Please share your current driver setup and operating system details so I can assist you further.

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bosscleloi
Junior Member
3
05-31-2019, 05:21 PM
#4
No, it is not connected via a LAN cable.
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bosscleloi
05-31-2019, 05:21 PM #4

No, it is not connected via a LAN cable.

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ImJustBlue
Junior Member
19
05-31-2019, 09:26 PM
#5
Hi Liam, I tested two versions of Windows 10 Pro. One made with an MS tool and another using an older version I had on hand. I used both AORUS drivers (from CD and site) and Intel’s site. Win 10 Pro works fine. Thanks.
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ImJustBlue
05-31-2019, 09:26 PM #5

Hi Liam, I tested two versions of Windows 10 Pro. One made with an MS tool and another using an older version I had on hand. I used both AORUS drivers (from CD and site) and Intel’s site. Win 10 Pro works fine. Thanks.

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foxh0pper
Member
229
05-31-2019, 10:17 PM
#6
You mentioned around 1803, 1808 or 1903.
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foxh0pper
05-31-2019, 10:17 PM #6

You mentioned around 1803, 1808 or 1903.

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emanking1
Member
65
06-08-2019, 05:29 AM
#7
I'm not sure how to figure that out. I'll be back at home later and will learn more. Thanks.
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emanking1
06-08-2019, 05:29 AM #7

I'm not sure how to figure that out. I'll be back at home later and will learn more. Thanks.

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DRGNdragsYT
Senior Member
723
06-09-2019, 02:27 PM
#8
Either way. It could be an issue with the version your on. You can check that out in the settings. I cant be more specific because I no longer use Windows 10 and forgot what part of settings its in. Most likely its 1903 if this is a relatively new install. Not sure if you can get an old installer to try one of the older versions. When I went from 1803 to 1903 via a clean install, my network card drivers barely worked. So some times thats the issue.
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DRGNdragsYT
06-09-2019, 02:27 PM #8

Either way. It could be an issue with the version your on. You can check that out in the settings. I cant be more specific because I no longer use Windows 10 and forgot what part of settings its in. Most likely its 1903 if this is a relatively new install. Not sure if you can get an old installer to try one of the older versions. When I went from 1803 to 1903 via a clean install, my network card drivers barely worked. So some times thats the issue.

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Russin
Member
161
06-09-2019, 08:24 PM
#9
Hi everyone, thanks for the suggestions. The issue isn’t with my computer; I checked my PC on a friend’s place and it functioned perfectly. After returning home, I tested each port on my router in the living room, and everything was working fine. The problem lies with the cable. It runs alongside the electrical wires from the living room to my bedroom. On my laptop, it didn’t reach full speed (80mb out of 120mb) and the connection was sometimes unstable, though it did work. I’ll need a different cable that doesn’t share the same path with other cables. For now, I’m using tethering from my Android phone. Cheers!
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Russin
06-09-2019, 08:24 PM #9

Hi everyone, thanks for the suggestions. The issue isn’t with my computer; I checked my PC on a friend’s place and it functioned perfectly. After returning home, I tested each port on my router in the living room, and everything was working fine. The problem lies with the cable. It runs alongside the electrical wires from the living room to my bedroom. On my laptop, it didn’t reach full speed (80mb out of 120mb) and the connection was sometimes unstable, though it did work. I’ll need a different cable that doesn’t share the same path with other cables. For now, I’m using tethering from my Android phone. Cheers!