F5F Stay Refreshed Hardware Desktop No firmware available for the display device.

No firmware available for the display device.

No firmware available for the display device.

K
kcaz56
Senior Member
664
10-15-2023, 04:31 PM
#1
I purchased this monitor, but I encountered poor control settings in the panel. I was attempting to locate the firmware for update or installation to fix the problem, yet I couldn’t find it. I’ve attached screenshots of the control panel and the monitor details. The manufacturer’s site isn’t helpful, and searching for firmware or model information didn’t yield results. My main concern is adjusting the white point—it’s too bright, and most grays appear completely missing. Any assistance would be greatly appreciated!
K
kcaz56
10-15-2023, 04:31 PM #1

I purchased this monitor, but I encountered poor control settings in the panel. I was attempting to locate the firmware for update or installation to fix the problem, yet I couldn’t find it. I’ve attached screenshots of the control panel and the monitor details. The manufacturer’s site isn’t helpful, and searching for firmware or model information didn’t yield results. My main concern is adjusting the white point—it’s too bright, and most grays appear completely missing. Any assistance would be greatly appreciated!

P
pikkilo
Member
74
10-17-2023, 04:51 PM
#2
Do you have the latest software update available to resolve this problem?
P
pikkilo
10-17-2023, 04:51 PM #2

Do you have the latest software update available to resolve this problem?

L
luked29
Junior Member
26
10-17-2023, 05:29 PM
#3
I’m not sure and it seems there’s no available firmware for testing or clear details about its existence.
L
luked29
10-17-2023, 05:29 PM #3

I’m not sure and it seems there’s no available firmware for testing or clear details about its existence.

S
skywolf7777
Member
66
10-18-2023, 05:37 PM
#4
I would reach out via email through their support section on the site and ask them directly. I wasn’t able to locate any available firmware, so it seems they don’t offer one for users.
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skywolf7777
10-18-2023, 05:37 PM #4

I would reach out via email through their support section on the site and ask them directly. I wasn’t able to locate any available firmware, so it seems they don’t offer one for users.

S
SGgamingDK
Member
222
10-19-2023, 07:53 AM
#5
I verified the monitor lacks firmware updates and none of the CRU monitors are offering this feature. Some companies prefer to cut costs in this way.
S
SGgamingDK
10-19-2023, 07:53 AM #5

I verified the monitor lacks firmware updates and none of the CRU monitors are offering this feature. Some companies prefer to cut costs in this way.

T
TheAnnieBunneh
Junior Member
25
10-20-2023, 02:39 PM
#6
Sadly most monitors don’t receive firmware updates. I’ve only had a few that did. There’s always a possibility an update was made for newer models but hasn’t been shared online. I’d recommend checking @Hinjima’s advice to reach out to their support team. You never know what they might have. If they share it on Archive.org, or if you prefer, send the file over and I’ll handle it.
T
TheAnnieBunneh
10-20-2023, 02:39 PM #6

Sadly most monitors don’t receive firmware updates. I’ve only had a few that did. There’s always a possibility an update was made for newer models but hasn’t been shared online. I’d recommend checking @Hinjima’s advice to reach out to their support team. You never know what they might have. If they share it on Archive.org, or if you prefer, send the file over and I’ll handle it.

B
Bewerewolf12
Member
157
10-20-2023, 05:44 PM
#7
It seems the support team didn't provide much help. Thanks again. I'll have to wait until I get a better display.
B
Bewerewolf12
10-20-2023, 05:44 PM #7

It seems the support team didn't provide much help. Thanks again. I'll have to wait until I get a better display.