No control panel or graphics drivers result in my computer becoming non-functional.
No control panel or graphics drivers result in my computer becoming non-functional.
After updating Windows on my laptop (ASUS G15 G513IC-HN003), I tried to install drivers. Only the Nvidia driver was available, but it didn’t work properly. My external display wasn’t connected to the dedicated GPU, making it act like an iGPU. This resulted in no performance boost and a very slow 75Hz display—sometimes only showing 1Hz (actually 64Hz). Then I downloaded AMD drivers from their site, installed them, but every time I restarted, I got a blue screen. It started as a CLOCK_WATCHDOG_TIMEOUT error, now it just shows a black screen despite the monitor receiving a signal. What should I do next?
For laptops, it’s usually best to get drivers from the maker since they tailor IO and control settings. I recall with an ASUS laptop, only ASUS-made drivers functioned due to Optimus technology.
had already tested ASUS drivers instead of AMD ones. they didn’t solve my IGPU issue. I’m starting to wonder if my IGPU is no longer working.
Based on what I’ve seen, the Watchdog feature is the worst to troubleshoot, especially if it’s not working at all. Also, whether the laptop detects the GPU depends on the setup and drivers.
It recognizes an NVIDIA GeForce RTX 3050 laptop GPU and a Microsoft Basic Display Adapter, likely your integrated graphics card without any drivers installed.
Removing Microsoft Basic Display Adapter appeared to swap it for AMD Radeon™ Graphics, yet after installing the automatic driver it returned to the original Microsoft driver. Turning off the display device had no effect.