F5F Stay Refreshed Hardware Desktop New RX9070 issues with frequent crashes, unclear diagnosis.

New RX9070 issues with frequent crashes, unclear diagnosis.

New RX9070 issues with frequent crashes, unclear diagnosis.

C
CrazyPuppyDJ
Member
50
06-10-2023, 09:17 AM
#1
I received a fresh delivery and swapped it out. The previous item didn't work.
C
CrazyPuppyDJ
06-10-2023, 09:17 AM #1

I received a fresh delivery and swapped it out. The previous item didn't work.

O
OmqDace
Posting Freak
798
06-11-2023, 09:44 PM
#2
Welcome to the forums, newcomer!
Please mention the BIOS version you're using for your motherboard.
Re-install windows
When in offline mode, do you recreate your bootable USB installer after setting up your OS?
If you haven't turned off the iGPU in BIOS, proceed by using DDU to eliminate all GPU drivers (Intel, Nvidia, AMD) in Safe Mode, then manually install the newest GPU driver from AMD's support site via an elevated command—right-click the installer and select Run as Administrator.
Attempt to remove any anticheat applications on your system or reinstall games one by one until the problem is resolved.
O
OmqDace
06-11-2023, 09:44 PM #2

Welcome to the forums, newcomer!
Please mention the BIOS version you're using for your motherboard.
Re-install windows
When in offline mode, do you recreate your bootable USB installer after setting up your OS?
If you haven't turned off the iGPU in BIOS, proceed by using DDU to eliminate all GPU drivers (Intel, Nvidia, AMD) in Safe Mode, then manually install the newest GPU driver from AMD's support site via an elevated command—right-click the installer and select Run as Administrator.
Attempt to remove any anticheat applications on your system or reinstall games one by one until the problem is resolved.

T
TeenageMinerr
Member
70
06-24-2023, 08:56 PM
#3
Hi Lutfij!
To address your queries,
BIOS Version:
F4a (updated OP)
I reinstalled Windows in offline mode
Disabled iGPU
Used DDU to uninstall all drivers and executed the installer for the newest AMD drivers from the AMD site as Administrator.
Currently, I don't have any anticheat applications installed.
T
TeenageMinerr
06-24-2023, 08:56 PM #3

Hi Lutfij!
To address your queries,
BIOS Version:
F4a (updated OP)
I reinstalled Windows in offline mode
Disabled iGPU
Used DDU to uninstall all drivers and executed the installer for the newest AMD drivers from the AMD site as Administrator.
Currently, I don't have any anticheat applications installed.

W
walee123
Senior Member
737
07-01-2023, 04:09 PM
#4
looks like windows error reporting was debugging your problem before you wiped the system.
C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20250531-1836.dmp
VIDEO_TDR_TIMEOUT_DETECTED
basically something was not responding, and it was being debugged.
if you still have the file we can take a look at it in the debugger.
most likely it was your gpu not responding but it could be some other device we can not tell without looking a the dump.
I would change the memory dump type to kernel and just wait for the next bugcheck. if you get one then copy memory.dmp file to a server and post a link.
you have already done the general fix attempt
(update bios, and drivers) hopefully that will take care of the problem.
W
walee123
07-01-2023, 04:09 PM #4

looks like windows error reporting was debugging your problem before you wiped the system.
C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20250531-1836.dmp
VIDEO_TDR_TIMEOUT_DETECTED
basically something was not responding, and it was being debugged.
if you still have the file we can take a look at it in the debugger.
most likely it was your gpu not responding but it could be some other device we can not tell without looking a the dump.
I would change the memory dump type to kernel and just wait for the next bugcheck. if you get one then copy memory.dmp file to a server and post a link.
you have already done the general fix attempt
(update bios, and drivers) hopefully that will take care of the problem.

W
wintery_kid13
Member
158
07-01-2023, 09:46 PM
#5
I can handle this right away once I'm back home.
W
wintery_kid13
07-01-2023, 09:46 PM #5

I can handle this right away once I'm back home.

M
MrUnity
Member
59
07-07-2023, 05:14 PM
#6
This file could also be relevant:
C:\ProgramData\Microsoft\Windows\WER\Temp\WER.90692e6e-91a6-4973-83e7-0fe8658e00a5.tmp.txt
If you still have it, it may display the Windows error reporting debugging session. If so, you can observe what Microsoft auto-debugging bots believe is the issue.
Set your memory type to kernel, and it will capture proper debug information for this kind of error.
M
MrUnity
07-07-2023, 05:14 PM #6

This file could also be relevant:
C:\ProgramData\Microsoft\Windows\WER\Temp\WER.90692e6e-91a6-4973-83e7-0fe8658e00a5.tmp.txt
If you still have it, it may display the Windows error reporting debugging session. If so, you can observe what Microsoft auto-debugging bots believe is the issue.
Set your memory type to kernel, and it will capture proper debug information for this kind of error.

H
HaloDXXIII
Member
52
07-08-2023, 06:37 AM
#7
Not completely confident about the settings, but I'm planning to attempt it. I'll let you know soon.
H
HaloDXXIII
07-08-2023, 06:37 AM #7

Not completely confident about the settings, but I'm planning to attempt it. I'll let you know soon.

K
Kacaouaitt
Junior Member
9
07-08-2023, 07:46 AM
#8
update the lighting control firmware as needed.
check the support page for updates at https://www.gigabyte.com/us/Motherboard/...6E/support under utilities.
lighting control software often causes issues that need firmware fixes, such as incorrect device connections.
K
Kacaouaitt
07-08-2023, 07:46 AM #8

update the lighting control firmware as needed.
check the support page for updates at https://www.gigabyte.com/us/Motherboard/...6E/support under utilities.
lighting control software often causes issues that need firmware fixes, such as incorrect device connections.

A
andrewtheapple
Junior Member
24
07-08-2023, 10:49 PM
#9
I made the changes and restarted. I tried launching a game after updating the kernel memory, and it worked properly. Here are the links to your files: WER Dump Files
A
andrewtheapple
07-08-2023, 10:49 PM #9

I made the changes and restarted. I tried launching a game after updating the kernel memory, and it worked properly. Here are the links to your files: WER Dump Files