New PC issues are happening again – maybe I caused something worse.
New PC issues are happening again – maybe I caused something worse.
There were some PC malfunctions. I believe I contributed to the situation.
~2 years old
MSI PRO B650M-A
Ryzen 5 - 7600x
Gskill Ripjaws S5 Series 32g
WD_Black SN770 - WDS100T3X0E
EVGA 750W Gold Plus
Asrock Challenger 9070xt (added recently 2 weeks ago)
When I first set up the new GPU, I upgraded from a 1080ti. I used DDU and installed the drivers. At first there were some odd driver problems, but they resolved after updating my motherboard. Everything worked fine afterward. However, in the past couple of weeks, when the PC was idle for a while, it would restart with a black screen and no other details. Booting again would reset everything normally.
Yesterday I opened the case to replace the CPU cooler.
FAN
The fan itself wasn’t the issue; it was the cooler, possibly due to a Noctua replacement.
After restarting, it crashed again within about 5 minutes—no BSOD, just a reset.
This happened several times shortly after the reset.
Events recorded:
- Bug checks varied (0x0000003b, 0x0000001a, 0x00000050, etc.)
- AMD Ryzen Master Driver V30 failed to start; the system couldn’t find the path.
- Dcom 1804 and license activation issues.
- Multiple other events logged.
Updates:
- Adrenalin drivers updated via Windows Update.
- Ran AMD Cleanup Utility.
- Successfully reinstalled drivers through DDU.
- Still experiencing crashes.
Advice from online sources suggested removing the RyzenMasterDrive app, clearing registry entries, and resetting RAM. I followed those steps but nothing resolved the problem.
I’m unsure if my actions were correct. I was extremely tired, worked a 9-hour day before handling the PC, and didn’t take proper notes on what I was doing. I’m worried about driver problems or possible RAM failure. It seems like I might have damaged my hard drive during the chkdsk process and scan, especially after Windows installation. I should have taken breaks and documented steps better.
I don’t want to lose any data right now. I’m currently at work and plan to create a bootable Windows USB to try resetting the system later.
Here’s a dump file from when the PC would still enter Windows:
https://drive.google.com/file/d/1XYa22d0...sp=sharing
Are you using a Windows Insider version? Have you executed DISM and SFC to address any problems with the system's health?
https://support.microsoft.com/en-us...em...6e85d4094e
MSI PRO B650M-A
Which BIOS version is installed on your motherboard?
Gskill Ripjaws S5 Series 32g
Do you have a link to the RAM kit? Based on what I understand, the Ripjaws S5 models were intended for Intel systems. RAM kits compatible with Aegis X5, Flare X5 or Neo were made for AMD platforms.
EVGA 750W Gold Plus
EVGA represents the power supply brand, 750W is the stated power output of the device, and Gold indicates the 80+ efficiency rating. We should determine the PSU model. Is the power supply unit two years old?
If I were you, I’d replace the discrete GPUs and check if you can install the OS using the integrated graphics. It would be wise to recreate your bootable installer for the operating system and format or reinstall it in offline mode.
I wasn't using the Windows Insider version. In safe mode or command prompt I executed SFC, which didn't work, so I proceeded with DISM and I think that also failed. Then I ran CHKDSK on C:/
This instruction advises against running chkdsk on an SSD. It also asks if you're overclocking any components such as the CPU, GPU, or memory. The suggestion is to consider a complete, fresh installation of Windows. You should verify whether your important files and documents are backed up.
I can't recall the exact model of the PSU I have. I updated it a few weeks ago and think it's about 2 years old. It seems to be a Supernova G3. I was adjusting the CPU voltage, setting it to -20 and enabling XMP to boost memory up to 6000MHz. After that, I reset everything back to factory settings in the BIOS. I don't need to save any files or documents.
I don't remember it precisely, but I updated a few weeks ago.
It seems you can't even access the BIOS.
Your RAM setup is correct;
https://www.gskill.com/specificatio...X2...cification is intended for Intel systems.
You're facing difficulties identifying the exact PSU model you have.
You can check the labeled details on the PSU or send a photo for us to review.
I'm currently at work and don't have access to the PC, so I can't check the PSU. I recently updated to 7D77v1R2 a few weeks ago. It's surprising how it's been working well for the past couple of years, except for the long boot times that fixed after the BIOS update. Could this be causing these problems? Might the RAM be damaged? It feels like a bad time to replace RAM. Should I still be able to run this with an AMD CPU without major issues, just a slight performance drop?
Do you have any details about pairing this RAM with an AM5 processor and the motherboard? Could it be mainly causing instability, or might it affect the lifespan of the RAM? Thanks again for all your support so far.