New PC is experiencing problems with internet connectivity and occasional stuttering.
New PC is experiencing problems with internet connectivity and occasional stuttering.
So roughly a month ago I received a new PC and have been facing some problems. My best thought is it’s probably a hardware issue, since I’ve tried fixing these issues thoroughly without success. The first problem concerns the Ethernet and Wi-Fi connections. The Ethernet seems to work when I start my PC, but after a few minutes it just powers off without reason, forcing me to switch to Wi-Fi which sometimes also shuts down. There’s nothing wrong with the router or the cable, as both my family and my previous PC have never had such issues. I’ve also changed the cables, so I don’t think that’s the cause. The second issue is that when playing games—whether it’s Elden Ring, Vampire Survivors, or just a YouTube video—I experience stuttering every second, making the PC unusable. I’ve checked the system load during playback and it hasn’t spiked, so it seems excessive stress isn’t the problem. I’ve searched online for solutions but haven’t had any success. It’s not that my PC can’t run Vampire Survivors or a YouTube video at the same time. I suspect the motherboard is the culprit. When I updated the BIOS to try and fix the stuttering in the second M.2 slot, it stopped working entirely—previously it was fine. Now it doesn’t recognize any drives I insert. None of the BIOS settings have resolved the issue. I also can’t insert a RAM stick into the B1 slot; the PC refuses to boot and the B2 slots don’t hold RAM properly. It feels like the performance is getting worse every day. Any advice would be greatly appreciated—I’m really hoping it’s just time to replace the motherboard, though I’m not sure.
'' the b2 slots kind of busted as there's nothing to hold the ram in'' Did you physically break the slot?
The RAM sticks should be inserted in the 2nd and 4th slots ( A2,B2,)
Did you download the LAN and WiFi drivers from your motherboards support page?
Did you clear CMOS after installing the latest BIOS?
Which BIOS version did you update it to?
The RAM is in the correct slot and the M.2 just installed smoothly. I refreshed all the drivers and attempted reinstallation several times. I also updated to the newest BIOS version 7E26v17. Now I'm trying to clear the CMOS to check if that resolves the issue.