New PC experiencing freezing and random crashes?
New PC experiencing freezing and random crashes?
Hi,
My new PC crashes intermittently every day, even when performing basic tasks such as opening Gmail or using MS Teams or Excel. It freezes briefly before restarting. This behavior is puzzling since more demanding activities like gaming don’t trigger any problems.
Please find the log from today. I would appreciate your assistance in diagnosing and resolving the issue. Thank you.
Update your post with complete hardware details and operating system information.
Check the network setup: is it wired or wireless?
Review the Reliability History/Monitor for any error codes, warnings, or relevant events around the crash times.
With a new PC, a loose connection seems likely—possibly due to heat.
While gaming, the system warms up and connections stay secure.
After cooling, the link becomes unstable, causing intermittent drops.
Possible actions:
Shut down, disconnect, open the case. If unsure, enlist a helpful family member or friend.
Inspect all cables, RAM, jumpers, and case firmly in place. Reconnect carefully several times.
If needed, investigate software issues and bugs next.