F5F Stay Refreshed Hardware Desktop New PC build: fans are working yet the screen remains off.

New PC build: fans are working yet the screen remains off.

New PC build: fans are working yet the screen remains off.

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rubixgirl
Member
167
01-03-2017, 10:35 AM
#11
I don't see any BIOS version listed on the box... it seems to be whatever BIOS came with the motherboard, and I haven't upgraded because it hasn't worked before.
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rubixgirl
01-03-2017, 10:35 AM #11

I don't see any BIOS version listed on the box... it seems to be whatever BIOS came with the motherboard, and I haven't upgraded because it hasn't worked before.

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Heosphoro
Junior Member
2
01-03-2017, 11:21 AM
#12
I also recently acquired a PC speaker for testing purposes. It has a 4-pin connector, but what looks like a PC speaker plug is actually an 8-pin connection marked SPK_C11. I attempted to connect it to one of the 8 pins, but it didn't work. It seems this motherboard might not support a PC speaker.
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Heosphoro
01-03-2017, 11:21 AM #12

I also recently acquired a PC speaker for testing purposes. It has a 4-pin connector, but what looks like a PC speaker plug is actually an 8-pin connection marked SPK_C11. I attempted to connect it to one of the 8 pins, but it didn't work. It seems this motherboard might not support a PC speaker.

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FabiElTrapero
Member
54
01-03-2017, 02:23 PM
#13
No issue is BIOS. Need BIOS update. Sadly there is no Flashback option on that board. Man should have gone with Gigabyte board instead.
Well now you either take it to local store to get the bios updated. Or ask a friend who got similar build with previous gen CPU 13th Gen or 12th Gen CPU which got IGPU and get it working. Or Use Previous Gen GPU. If you got one. Or if your Friend has one. But yeah once you use RTX4000 series GPU the previous Gen GPUs stopped working too. So yeah getting previous Gen CPU be a safer bet but you can try with OLD GPU first as that is less pain to deal with than switching CPU.
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FabiElTrapero
01-03-2017, 02:23 PM #13

No issue is BIOS. Need BIOS update. Sadly there is no Flashback option on that board. Man should have gone with Gigabyte board instead.
Well now you either take it to local store to get the bios updated. Or ask a friend who got similar build with previous gen CPU 13th Gen or 12th Gen CPU which got IGPU and get it working. Or Use Previous Gen GPU. If you got one. Or if your Friend has one. But yeah once you use RTX4000 series GPU the previous Gen GPUs stopped working too. So yeah getting previous Gen CPU be a safer bet but you can try with OLD GPU first as that is less pain to deal with than switching CPU.

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PrimesTV
Junior Member
17
01-03-2017, 08:19 PM
#14
I had a GTX 650 laying around that I tried but no dice with that either. Don't have anything else handy.
Since it sounds like the mobo is the issue, I'm just going to return it and buy something else rather than screwing around with it more. It was lacking an RBG and USB C plug I wanted anyways so maybe this is better. I'll follow back on this thread once the new mobo shows up and I can install it. Ordered a GIGABYTE Z790 UD AX that should be here sometime tomorrow.
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PrimesTV
01-03-2017, 08:19 PM #14

I had a GTX 650 laying around that I tried but no dice with that either. Don't have anything else handy.
Since it sounds like the mobo is the issue, I'm just going to return it and buy something else rather than screwing around with it more. It was lacking an RBG and USB C plug I wanted anyways so maybe this is better. I'll follow back on this thread once the new mobo shows up and I can install it. Ordered a GIGABYTE Z790 UD AX that should be here sometime tomorrow.

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QwertyCat
Member
198
01-14-2017, 02:54 AM
#15
Verify whether the board you ordered is DDR5 or DDR4. If it's DDR4, proceed with that. If it's DDR5, return the RAM and upgrade to DDR5. It isn't that costly.
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QwertyCat
01-14-2017, 02:54 AM #15

Verify whether the board you ordered is DDR5 or DDR4. If it's DDR4, proceed with that. If it's DDR5, return the RAM and upgrade to DDR5. It isn't that costly.

H
Heisrisen97
Junior Member
5
01-14-2017, 10:19 AM
#16
Good decision, it's DDR5, so I've also ordered some fresh RAM.
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Heisrisen97
01-14-2017, 10:19 AM #16

Good decision, it's DDR5, so I've also ordered some fresh RAM.

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mpRazor
Member
59
01-14-2017, 11:01 AM
#17
Perfect
M
mpRazor
01-14-2017, 11:01 AM #17

Perfect

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ItsVembz
Junior Member
4
01-14-2017, 12:09 PM
#18
Got my GIGABYTE Z790 UD AX and plugged everything in and the SAME problem as before. No display. There's a light on for VGA error.
But also did they send me a used and broken mobo? Look at these pics... CPU pins look bent and the locking mechanism on the PCI Express port literally has fallen off. It also didn't arrive in a static bag which was surprising.
https://ibb.co/RT6tRkX
20240318-225907 hosted at ImgBB
Image 20240318-225907 hosted on ImgBB
ibb.co
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ItsVembz
01-14-2017, 12:09 PM #18

Got my GIGABYTE Z790 UD AX and plugged everything in and the SAME problem as before. No display. There's a light on for VGA error.
But also did they send me a used and broken mobo? Look at these pics... CPU pins look bent and the locking mechanism on the PCI Express port literally has fallen off. It also didn't arrive in a static bag which was surprising.
https://ibb.co/RT6tRkX
20240318-225907 hosted at ImgBB
Image 20240318-225907 hosted on ImgBB
ibb.co

A
ApolloGam3r
Member
51
01-14-2017, 08:27 PM
#19
Return for exchange. Where did you place your order? Generally, replacements are handled easily. Also, the RAM installation appears incorrect.
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ApolloGam3r
01-14-2017, 08:27 PM #19

Return for exchange. Where did you place your order? Generally, replacements are handled easily. Also, the RAM installation appears incorrect.

X
xBlqndy_
Junior Member
34
01-15-2017, 10:41 AM
#20
The CPU socket is broken. If you cannot repair the bent or damaged pins, obtain a new board.
X
xBlqndy_
01-15-2017, 10:41 AM #20

The CPU socket is broken. If you cannot repair the bent or damaged pins, obtain a new board.

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