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New laptop issue: 'Windows wasn't closed correctly'

New laptop issue: 'Windows wasn't closed correctly'

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louie018
Posting Freak
824
01-05-2021, 03:08 PM
#1
I've received a new Lenovo IdeaPad laptop for roughly a week, but today the startup time is noticeably longer than usual. I frequently see the message 'Windows was not properly shut down' in the reliability history. I recall this issue occurring on Windows 11 with another Lenovo device last year, which resolved itself, though it happened only once or twice in a day. Should I consider returning the laptop? The device functions normally, turning off when I click 'shutdown' from the start menu. I'm a bit puzzled and would appreciate some guidance! Thanks.
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louie018
01-05-2021, 03:08 PM #1

I've received a new Lenovo IdeaPad laptop for roughly a week, but today the startup time is noticeably longer than usual. I frequently see the message 'Windows was not properly shut down' in the reliability history. I recall this issue occurring on Windows 11 with another Lenovo device last year, which resolved itself, though it happened only once or twice in a day. Should I consider returning the laptop? The device functions normally, turning off when I click 'shutdown' from the start menu. I'm a bit puzzled and would appreciate some guidance! Thanks.

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AaronBladez
Junior Member
49
01-07-2021, 05:05 AM
#2
Which Lenovo laptop is it?
Have you tried running their driver updater to check if you're current?
What information does the technical details screen display when you click it?
I’m curious about which Windows update didn’t work, while others seem fine.
I really dislike that gameinput feature—it keeps happening on my computer too.
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AaronBladez
01-07-2021, 05:05 AM #2

Which Lenovo laptop is it?
Have you tried running their driver updater to check if you're current?
What information does the technical details screen display when you click it?
I’m curious about which Windows update didn’t work, while others seem fine.
I really dislike that gameinput feature—it keeps happening on my computer too.

S
SillyKitty542
Member
68
01-07-2021, 09:12 AM
#3
It's the IdeaPad Slim 5.
Everything is up to date. It all began last night, remained stable for the past week.
The update that failed was installed shortly after.
When I access technical details, it states:
The previous system shutdown at 3:41:02 PM on ‎11/‎22/‎2023 was unexpected.
Thanks.
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SillyKitty542
01-07-2021, 09:12 AM #3

It's the IdeaPad Slim 5.
Everything is up to date. It all began last night, remained stable for the past week.
The update that failed was installed shortly after.
When I access technical details, it states:
The previous system shutdown at 3:41:02 PM on ‎11/‎22/‎2023 was unexpected.
Thanks.

J
JGood456
Member
168
01-08-2021, 01:21 PM
#4
why do you look in there after every start?
I hate the place, you can think PC is working fine and then look in there and its all red dots
oh look, that update failed on mine as well
I have a problem but windows can't see it. So that screen is no use to me. Still prefer to be at 10 (I don't mean windows 10).
Unless you can tell the PC is shutting down when it shouldn't be, I would ignore it.
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JGood456
01-08-2021, 01:21 PM #4

why do you look in there after every start?
I hate the place, you can think PC is working fine and then look in there and its all red dots
oh look, that update failed on mine as well
I have a problem but windows can't see it. So that screen is no use to me. Still prefer to be at 10 (I don't mean windows 10).
Unless you can tell the PC is shutting down when it shouldn't be, I would ignore it.

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Bubzkittys
Member
50
01-08-2021, 06:13 PM
#5
I wasn't checking there after every restart; it's just that when the laptop takes a moment to load, I suspect it might not have closed properly. Cheers, I'll just overlook it.
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Bubzkittys
01-08-2021, 06:13 PM #5

I wasn't checking there after every restart; it's just that when the laptop takes a moment to load, I suspect it might not have closed properly. Cheers, I'll just overlook it.

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emmylee33
Senior Member
710
01-12-2021, 04:48 PM
#6
check the event viewer at the moment just before the prior shutdown to identify if the error was logged for, in order to gather any hints.
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emmylee33
01-12-2021, 04:48 PM #6

check the event viewer at the moment just before the prior shutdown to identify if the error was logged for, in order to gather any hints.

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iBleep
Junior Member
12
01-20-2021, 12:44 PM
#7
Thank you, no hints there. I haven’t adjusted the fast startup settings on my NVMe drive, and it seems it’s turned on automatically.
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iBleep
01-20-2021, 12:44 PM #7

Thank you, no hints there. I haven’t adjusted the fast startup settings on my NVMe drive, and it seems it’s turned on automatically.

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Oblivion1404
Junior Member
6
01-20-2021, 02:00 PM
#8
search for control panel
select big icon view
pick power options
click
determine what the power button does
if it is active and you have an nvme,
next to the blue/yellow shield icon, click
modify the settings that are currently unavailable
uncheck Turn on fast startup
apply changes
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Oblivion1404
01-20-2021, 02:00 PM #8

search for control panel
select big icon view
pick power options
click
determine what the power button does
if it is active and you have an nvme,
next to the blue/yellow shield icon, click
modify the settings that are currently unavailable
uncheck Turn on fast startup
apply changes

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dentedesabre
Junior Member
14
01-20-2021, 06:02 PM
#9
Ahh thanks so much.
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dentedesabre
01-20-2021, 06:02 PM #9

Ahh thanks so much.