New installation - Solid-state drive not detected by BIOS

F5F Stay Refreshed Hardware Desktop New installation - Solid-state drive not detected by BIOS

BlooHD
Member

11-06-2019, 03:43 PM

My friend bought an MSI X870-P with a Ryzen 9600X, WD SN580 Gen4 SSD, and GTX 1080 from an older system. The problem is the BIOS doesn’t see the SSD in the main M2_1 slot—it shows up in the M2_2 slot. No other drives are connected, and it’s using UEFI boot. They changed the PCIe mode to Gen4 and updated the BIOS, but it still doesn’t recognize the SSD. Any suggestions?

BlooHD

11-06-2019, 03:43 PM #1

Guava_Stone
Member

11-06-2019, 05:30 PM

Have you checked if the chipset driver and firmware have been updated?

Guava_Stone

11-06-2019, 05:30 PM #2

Have you checked if the chipset driver and firmware have been updated?

TMHThomas
Junior Member

11-06-2019, 05:38 PM

Use a spare ssd or use compressed air to blow in the m.2 slot. might be damaged mobo

TMHThomas

11-06-2019, 05:38 PM #3

Use a spare ssd or use compressed air to blow in the m.2 slot. might be damaged mobo

Dacaspex
Member

156

11-07-2019, 02:32 AM

We didn't install through any windows, so we saved the BIOS on a different device and used the flashback function. The motherboard is brand new with no signs of pin issues. It's been rewired several times.

Dacaspex

11-07-2019, 02:32 AM #4

OrginallyBrave
Junior Member

11-07-2019, 06:27 AM

Reinstall the CPU.

OrginallyBrave

11-07-2019, 06:27 AM #5

Reinstall the CPU.

Ian77
Member

110

11-28-2019, 05:48 AM

He has previously installed an older NVME drive in slot 1 and it functions properly there. This indicates the board and SSD are working correctly, but they don't integrate well when placed in slot 1. Next steps are unclear. The product is marked as compatible on the MSI website.

Ian77

11-28-2019, 05:48 AM #6