F5F Stay Refreshed Hardware Desktop New Dell XPS 8950 model experiencing audio and video issues.

New Dell XPS 8950 model experiencing audio and video issues.

New Dell XPS 8950 model experiencing audio and video issues.

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Eduardo_GameOn
Posting Freak
921
11-30-2021, 03:07 PM
#1
Hey there! Here’s a clearer version of your message:

I’m using a Dell XPS 8950 with a 12th Gen Intel Core i7-12700K, 3.60 GHz, and 32 GB RAM. It runs Windows 11, connected to Edifier studio speakers through the motherboard. I have two 4K monitors set up—both at 4K resolution and 60Hz. On one screen I stream YouTube videos, while the other handles editing tasks. Sometimes when scrolling or switching screens, I notice a glitch in the audio of the videos, making it sound slow. I suspect this might be related to the video file itself.

I also have the newest drivers for both video and audio. Regarding the Studio Drivers for my graphics card—yes, you should install them if you want optimal performance.
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Eduardo_GameOn
11-30-2021, 03:07 PM #1

Hey there! Here’s a clearer version of your message:

I’m using a Dell XPS 8950 with a 12th Gen Intel Core i7-12700K, 3.60 GHz, and 32 GB RAM. It runs Windows 11, connected to Edifier studio speakers through the motherboard. I have two 4K monitors set up—both at 4K resolution and 60Hz. On one screen I stream YouTube videos, while the other handles editing tasks. Sometimes when scrolling or switching screens, I notice a glitch in the audio of the videos, making it sound slow. I suspect this might be related to the video file itself.

I also have the newest drivers for both video and audio. Regarding the Studio Drivers for my graphics card—yes, you should install them if you want optimal performance.

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Joe04V1
Junior Member
6
12-08-2021, 09:30 PM
#2
I would say install the studio drivers on general principle (I am assuming there’s an Nvidia dGPU in that thing) as they can improve color accuracy. I don’t know if they’ll help your audio problem at all though. regarding fixes this isn’t a problem I have run into before. So treating it as an unknown problem after the standard reboot (which I assume has been done) SOP iirc is to start with refresh incase anything got corrupted. This is a very limited reinstall and affects only internal windows stuff. A one click affair. Edited March 22, 2023 by Bombastinator
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Joe04V1
12-08-2021, 09:30 PM #2

I would say install the studio drivers on general principle (I am assuming there’s an Nvidia dGPU in that thing) as they can improve color accuracy. I don’t know if they’ll help your audio problem at all though. regarding fixes this isn’t a problem I have run into before. So treating it as an unknown problem after the standard reboot (which I assume has been done) SOP iirc is to start with refresh incase anything got corrupted. This is a very limited reinstall and affects only internal windows stuff. A one click affair. Edited March 22, 2023 by Bombastinator

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IAMLeonox
Member
163
12-09-2021, 10:31 AM
#3
Thanks for the update on the new PC. It's just powered on with all the latest software already set up. I'm running the studio drivers now and will test it out today to see how it performs. Take care!
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IAMLeonox
12-09-2021, 10:31 AM #3

Thanks for the update on the new PC. It's just powered on with all the latest software already set up. I'm running the studio drivers now and will test it out today to see how it performs. Take care!

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xKoalarz
Member
75
12-17-2021, 04:11 AM
#4
Just wanted to post an update. So what I was doing was using one of my monitors on Chromes Youtube App streaming in 4k and the other screen in Chrome browsing web pages (7 open) something that I do all the time. So while doing tasks within chrome I noticed the glitches on youtube where the audio would sound like a robot and the video would jitter. So after no suggestions from anyone I spoke to I loaded Microsoft Edge and installed the Youtube app from that where I did a test with Edge youtube and chrome for browsing. In the long test I got I only notice one little glitch and I think i was working chrome harder than I normally do.. So far so good I'll try it for much longer ans see if its solved the issue.
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xKoalarz
12-17-2021, 04:11 AM #4

Just wanted to post an update. So what I was doing was using one of my monitors on Chromes Youtube App streaming in 4k and the other screen in Chrome browsing web pages (7 open) something that I do all the time. So while doing tasks within chrome I noticed the glitches on youtube where the audio would sound like a robot and the video would jitter. So after no suggestions from anyone I spoke to I loaded Microsoft Edge and installed the Youtube app from that where I did a test with Edge youtube and chrome for browsing. In the long test I got I only notice one little glitch and I think i was working chrome harder than I normally do.. So far so good I'll try it for much longer ans see if its solved the issue.