F5F Stay Refreshed Hardware Desktop New CPU, computer won't power up any more

New CPU, computer won't power up any more

New CPU, computer won't power up any more

R
rosaliE65
Member
211
04-09-2016, 03:07 AM
#1
I purchased a new CPU (Ryzen 5700G), but it arrived sooner than expected, so I powered everything off and swapped in my old unit. The replacement has some bent pins, which I corrected as best I could and installed. After pressing the power button, lights, fans, and other components came on for about half a second before I shut it down immediately. Now nothing is turning on.

I attempted to reinstall the previous CPU, but it still doesn’t activate, not even doing anything. I searched various websites and forums for solutions, but nothing helped. This seems like a unique problem that none of the resources addressed.

I’ve tried almost everything and am considering taking it to a repair shop or replacing the motherboard before making further changes.

Details:
GPU: GeForce GTX 1660 Super
CPU: Ryzen 5 5600G (old), Ryzen 7 5700G (new)
RAM: Two Corsair Vengeance LPX 16 GB sticks
SSD: Included, 256GB
Power supply: Unknown, I can’t determine it.
R
rosaliE65
04-09-2016, 03:07 AM #1

I purchased a new CPU (Ryzen 5700G), but it arrived sooner than expected, so I powered everything off and swapped in my old unit. The replacement has some bent pins, which I corrected as best I could and installed. After pressing the power button, lights, fans, and other components came on for about half a second before I shut it down immediately. Now nothing is turning on.

I attempted to reinstall the previous CPU, but it still doesn’t activate, not even doing anything. I searched various websites and forums for solutions, but nothing helped. This seems like a unique problem that none of the resources addressed.

I’ve tried almost everything and am considering taking it to a repair shop or replacing the motherboard before making further changes.

Details:
GPU: GeForce GTX 1660 Super
CPU: Ryzen 5 5600G (old), Ryzen 7 5700G (new)
RAM: Two Corsair Vengeance LPX 16 GB sticks
SSD: Included, 256GB
Power supply: Unknown, I can’t determine it.

K
KiithChua
Junior Member
16
04-16-2016, 10:28 PM
#2
Welcome to the forums, newcomer!
The new one has a few bent pins already, so I fixed those the best I could and put it in.
Do you have pictures of what the CPU looked like before you fixed it? Also, would be a good idea to pass on pictures for the new CPU's pins after you've fixed it.
Specs:
GPU: GeForce GTX 1660 Super
CPU: Ryzen 5 5600G (old), Ryzen 7 5700G (new)
RAM: 2 sticks of Corsair Vengeance LPX 16 GB
SSD: I can't figure it out, it's the one it came with. 256GB
You forgot to mention the make and model of your motherboard. For the sake of relevance, what BIOS version are you on for your motherboard?
On second thoughts, please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
K
KiithChua
04-16-2016, 10:28 PM #2

Welcome to the forums, newcomer!
The new one has a few bent pins already, so I fixed those the best I could and put it in.
Do you have pictures of what the CPU looked like before you fixed it? Also, would be a good idea to pass on pictures for the new CPU's pins after you've fixed it.
Specs:
GPU: GeForce GTX 1660 Super
CPU: Ryzen 5 5600G (old), Ryzen 7 5700G (new)
RAM: 2 sticks of Corsair Vengeance LPX 16 GB
SSD: I can't figure it out, it's the one it came with. 256GB
You forgot to mention the make and model of your motherboard. For the sake of relevance, what BIOS version are you on for your motherboard?
On second thoughts, please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

O
OmegaKiri
Member
197
04-17-2016, 06:17 AM
#3
I only know that it's an HP 8906 running the newest BIOS update.
I don’t have photos of the pins before or after the repair, but from what I understand, that shouldn’t be the issue.
O
OmegaKiri
04-17-2016, 06:17 AM #3

I only know that it's an HP 8906 running the newest BIOS update.
I don’t have photos of the pins before or after the repair, but from what I understand, that shouldn’t be the issue.

B
beawellman
Junior Member
3
05-02-2016, 08:08 PM
#4
Verify whether that HP model was previously sold alongside the 5700G.
B
beawellman
05-02-2016, 08:08 PM #4

Verify whether that HP model was previously sold alongside the 5700G.

D
Davenporthunt
Member
51
05-12-2016, 05:20 PM
#5
I verified, but I was already aware of its compatibility.
D
Davenporthunt
05-12-2016, 05:20 PM #5

I verified, but I was already aware of its compatibility.

C
Cakitty
Junior Member
1
05-13-2016, 01:07 AM
#6
Are you new to this?!
What's the point of getting a CPU with bent pins if you don't want to send it back?
You can share pictures if you wish, so others can check whether the bent pins were power pins or just close by. If power pins land in an unexpected spot, it could damage the board and possibly the CPU too.
C
Cakitty
05-13-2016, 01:07 AM #6

Are you new to this?!
What's the point of getting a CPU with bent pins if you don't want to send it back?
You can share pictures if you wish, so others can check whether the bent pins were power pins or just close by. If power pins land in an unexpected spot, it could damage the board and possibly the CPU too.