F5F Stay Refreshed Hardware Desktop New computer. Great news! Logging activity is spiking again... assistance needed.

New computer. Great news! Logging activity is spiking again... assistance needed.

New computer. Great news! Logging activity is spiking again... assistance needed.

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enderman1250
Junior Member
13
09-12-2021, 09:52 PM
#1
I finally took the decision to assemble my own computer. After numerous tutorials and support from friends, I moved forward. My old machine was only six years old and had trouble running even the latest games. The project was straightforward: I picked a case from China through https://xtia.design/ for their XProto-L model, and they supplied a PCIE Gen 4 Double Reverse Riser cable. I put together my system using the Gigabyte AORUS Z690i DDR5 ULTRA ITX board, 2x16GB ADATA DDR5 4800Mhz memory, and a 2TB Samsung 980 PRO NVME M.2 drive. All components were connected to older parts like a Corsair K65 keyboard (dual USB), a Logitech G602 mouse, a Fostex A4 USB mousepad, and a Dell U2515H sound card (which I intended to upgrade later).

The initial setup felt smooth. I installed Windows 11, verified everything was certified, and updated all drivers. Yet, performance remained inconsistent. I noticed frequent slowdowns—especially when opening YouTube or launching games, which would drop FPS to around 1fps. Random restarts also occurred. After some investigation, I discovered a massive spike in WHEA Logger Event 17 in my Event Viewer logs. This likely pointed to a hardware fault.

I contacted the seller and learned that my motherboard was failing and most components were functioning normally. They couldn’t pinpoint the exact problem but suspected the PCIE Gen 4 Riser cable might be faulty. Since I had no way to test it safely without risking further damage, I decided to return the older board and ordered a replacement ASUS ROG STRIX Z690-I Gaming WiFi ITX motherboard. I rebuilt my system using the same riser cable.

Now everything runs smoothly and efficiently. But I still see Event 17 entries in my logs. If I can’t get another case, what should I try next?
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enderman1250
09-12-2021, 09:52 PM #1

I finally took the decision to assemble my own computer. After numerous tutorials and support from friends, I moved forward. My old machine was only six years old and had trouble running even the latest games. The project was straightforward: I picked a case from China through https://xtia.design/ for their XProto-L model, and they supplied a PCIE Gen 4 Double Reverse Riser cable. I put together my system using the Gigabyte AORUS Z690i DDR5 ULTRA ITX board, 2x16GB ADATA DDR5 4800Mhz memory, and a 2TB Samsung 980 PRO NVME M.2 drive. All components were connected to older parts like a Corsair K65 keyboard (dual USB), a Logitech G602 mouse, a Fostex A4 USB mousepad, and a Dell U2515H sound card (which I intended to upgrade later).

The initial setup felt smooth. I installed Windows 11, verified everything was certified, and updated all drivers. Yet, performance remained inconsistent. I noticed frequent slowdowns—especially when opening YouTube or launching games, which would drop FPS to around 1fps. Random restarts also occurred. After some investigation, I discovered a massive spike in WHEA Logger Event 17 in my Event Viewer logs. This likely pointed to a hardware fault.

I contacted the seller and learned that my motherboard was failing and most components were functioning normally. They couldn’t pinpoint the exact problem but suspected the PCIE Gen 4 Riser cable might be faulty. Since I had no way to test it safely without risking further damage, I decided to return the older board and ordered a replacement ASUS ROG STRIX Z690-I Gaming WiFi ITX motherboard. I rebuilt my system using the same riser cable.

Now everything runs smoothly and efficiently. But I still see Event 17 entries in my logs. If I can’t get another case, what should I try next?

C
Choco_co
Junior Member
15
09-13-2021, 02:19 AM
#2
Use the official removal method for your motherboard's website to eliminate the Asus Armory Crate. Verify afterward.
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Choco_co
09-13-2021, 02:19 AM #2

Use the official removal method for your motherboard's website to eliminate the Asus Armory Crate. Verify afterward.

Y
Yesyesag_Plays
Member
132
09-29-2021, 04:14 PM
#3
Sure, I've updated it. Let me know if you'd like further adjustments.
Y
Yesyesag_Plays
09-29-2021, 04:14 PM #3

Sure, I've updated it. Let me know if you'd like further adjustments.