network reliability
network reliability
iv experienced frequent high ping spikes between 200 and 2000 in games over the past weeks. Multiple network tests using cmd showed packet loss on several nodes, while speed tests displayed mostly normal speeds with occasional jitter and pings near the mentioned ranges. I reached out to my ISP several times, but they consistently replied that no issues were found at my location. All tests were conducted across different devices. I’m wondering if there’s anything else I can do or if I should schedule another call to the ISP to emphasize the situation.
Contact your internet service provider, since proper device connection should indicate an issue at their end. Usually ISPs focus on speed testing rather than ping checks.
as mentioned earlier, the ISP has been reached multiple times regarding several issues, including its packet loss, not the speed itself.
I mentioned they ignore that because it isn't included in the agreement—it's only about timing. Reach out to them and let them know you're considering a change; perhaps they'll rethink it.
Yeah, Falcon mentioned dropping them as a service. Check the pathping tool to provide evidence of the problem directly on their side, highlighting where packets are lost. They might take the blame if you ease up on the pressure.