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Network Problems Online Connectivity Issues Technical Difficulties

Network Problems Online Connectivity Issues Technical Difficulties

T
Turquose
Member
198
09-10-2016, 05:49 AM
#1
Hello, I’m looking for fresh ideas or fixes for my ongoing issue. It’s a common challenge for teens in the first world. I still live with my mom and used to live with my grandparents. We’re connected via BellMTS, with speeds around 40-50mbps download and 4-5mbps when everything works well. On my PC, I own an ASUS PCE-AX58BT, which was recommended by an ASUS representative. I tried it cautiously because of the many variables involved. The main problem was that my internet would drop sharply whenever my step-sister used her phone for a video call and played Roblox on our family computer. My in-game ping would jump from 60-70 to 999, 600 or even over 1,000 temporarily. I decided to go with it out of desperation, hoping it’d make a difference. It did help slightly, reducing the spikes. I switched from an ASUS USB dongle to this Wi-Fi card, but lag still occurs—just less often now. Recently, after resetting my router twice, it would pause for a second before restarting again. A speed test showed 47 ping, around 17 Mbps download and zero upload. I stopped using Malwarebytes, Steam and other bandwidth-heavy apps, but nothing worked. My only connection is the ISP’s Home Hub 3000 modem. I’m trying to adjust settings in the web panel to limit bandwidth, but it doesn’t load properly.
T
Turquose
09-10-2016, 05:49 AM #1

Hello, I’m looking for fresh ideas or fixes for my ongoing issue. It’s a common challenge for teens in the first world. I still live with my mom and used to live with my grandparents. We’re connected via BellMTS, with speeds around 40-50mbps download and 4-5mbps when everything works well. On my PC, I own an ASUS PCE-AX58BT, which was recommended by an ASUS representative. I tried it cautiously because of the many variables involved. The main problem was that my internet would drop sharply whenever my step-sister used her phone for a video call and played Roblox on our family computer. My in-game ping would jump from 60-70 to 999, 600 or even over 1,000 temporarily. I decided to go with it out of desperation, hoping it’d make a difference. It did help slightly, reducing the spikes. I switched from an ASUS USB dongle to this Wi-Fi card, but lag still occurs—just less often now. Recently, after resetting my router twice, it would pause for a second before restarting again. A speed test showed 47 ping, around 17 Mbps download and zero upload. I stopped using Malwarebytes, Steam and other bandwidth-heavy apps, but nothing worked. My only connection is the ISP’s Home Hub 3000 modem. I’m trying to adjust settings in the web panel to limit bandwidth, but it doesn’t load properly.

M
MRL87DUDE
Member
55
09-15-2016, 05:53 PM
#2
WiFi doesn't work well for fast connections. Consider using an Ethernet cable to check if the issue lies with your internet instead.
M
MRL87DUDE
09-15-2016, 05:53 PM #2

WiFi doesn't work well for fast connections. Consider using an Ethernet cable to check if the issue lies with your internet instead.

S
SynneK
Member
185
09-15-2016, 10:35 PM
#3
It's clear you're facing a challenge, but Wi-Fi is your best choice at the moment.
S
SynneK
09-15-2016, 10:35 PM #3

It's clear you're facing a challenge, but Wi-Fi is your best choice at the moment.

S
SGgamingDK
Member
222
09-17-2016, 06:13 AM
#4
Your ISP's connection uses wireless AC, which is a solid standard. Are you operating at 2.5 GHz or 5 GHz? What level of signal do you notice from your computer? Have you checked different spots around your PC to find the best spot for the antenna? This setup supports WiFi 6, but using it with a WiFi 5 gateway limits its potential. That’s why you only experienced a modest speed boost. If you want better results, consider Power Line adapters (results vary) or MOCA adapters (expensive but functional).
S
SGgamingDK
09-17-2016, 06:13 AM #4

Your ISP's connection uses wireless AC, which is a solid standard. Are you operating at 2.5 GHz or 5 GHz? What level of signal do you notice from your computer? Have you checked different spots around your PC to find the best spot for the antenna? This setup supports WiFi 6, but using it with a WiFi 5 gateway limits its potential. That’s why you only experienced a modest speed boost. If you want better results, consider Power Line adapters (results vary) or MOCA adapters (expensive but functional).