Network is online, yet connection is unstable when playing games and some websites aren't loading properly. (WIRED)
Network is online, yet connection is unstable when playing games and some websites aren't loading properly. (WIRED)
Right, had this problem almost a week now I've tried a lot of things troubleshooting wise, but I'll explain the problem first. I upgraded my pc recently, I changed the Mobo, Ram, CPU, GPU and PSU. Ever since upgrading I've been getting poor connection, I am able to connect to the internet, my speeds are fine my ping is fine. But I disconnect from several games within minutes of booting them up, Cod Warzone kicks me from server before I even hit the menu, Battlefield 4 does it within a minute or so, Faceit let's me join CSGO servers but the anti cheat disconnects and boots me from server. Also some web pages crash/can't be found after multiple refreshes they usually work. I've also had trouble connecting to windows update servers and more. But then on the other side, discord has worked perfectly fine all week, youtub videos play fine. I was able to play several hours of rust and am able to play CSGO on official matchmaking with no trouble. My current router is a Sagemcom Plusnet Hub One, not sure of model number but can find if necessary. My specs are as follows I5 10600K - Stock Corsair Vengeance DDR4 16GB 3200MHZ MSI Z490-A PRO 1080TI fe - Stock What already tried troubleshooting wise. - -I've reinstalled network adapters three times, twice with the Realtek 10.46.1231.2020 drivers. And once with windows suggest drivers which are 10.42.526.2020. -I also reinstalled graphic drivers, scanned and repaired both games. -Changed ethernet cables, tested for packet loss by doing ping test to my router and to google. Getting 0 packets lost on either 1ms response to my router and 33ms to google. -I also tried changing my preferred DNS, as well as doing a DNS flush. -Reset router, bought new ADSL filter box, New cat5e cables. -Tried seeing if disabling firewall & antivirus would help. -Tried setting new inbound rules for the mentioned games. -I tried Warzone/Bf4 with Firewall disabled on the router and in windows and the server still crashed before the main menu. -I've tried changing my DNS to 8.8.8.8 and my IPV6 is already disabled -I ran windows system file checker in cmd to see if there were any corrupted windows files causing the problem, but nothing was found. - I also ran window memory diagnostic tool, I wasn't sure if corrupt memory could or could not cause this, same thing nothing was found, but when I restarted windows I was forced to reset network settings again as I couldn't get any connection at all. But my problem still persists -I disabled windows auto-tuning as I heard that can cause connectivity issues and also tried disabling LSO large send offload on IPv4 and IPv6. -Also tried another fresh windows install.
What is the PIN code? If you have a model, I can check for compatible modems.
Check this out: PingPlotter works much more effectively at detecting packet loss compared to basic pings.
It seems the router isn’t doing well right now. I’d prefer something better since the one I saw appeared to be free from the ISP.
I’d reach out to your ISP for genuine technical assistance and clarify what’s happening with your Atlantic broadband connection. I’d point out the large ping fluctuations and explain that the issue might stem from incorrect settings in your router. They could also provide you with a new router to test if it resolves the problem.
I'll reach out to my ISP tomorrow. I left it as a backup since I’m dealing with mental health concerns and don’t feel at ease talking on the phone. I’ve tried everything else. As mentioned before, I didn’t experience these connection problems on my old PC using the same router, and would a new router really boost wired speed? I’m on ADSL and can only get a limited amount of bandwidth anyway.