Need immediate assistance!

Remoow
Junior Member

10-23-2016, 02:11 AM

It's not a critical issue, but your PC didn't install the latest Windows 10 update. It restarts with a "GATEWAY" message, displays the Windows logo with a loading ring, then goes black before rebooting. This has been happening for a while now. Since you don’t have another machine, you’ll need to troubleshoot quickly. Any advice would be greatly appreciated.

Remoow

10-23-2016, 02:11 AM #1

WenKai3
Junior Member

10-23-2016, 04:52 AM

Do you have a copy of all your information saved?

WenKai3

10-23-2016, 04:52 AM #2

Do you have a copy of all your information saved?

VioOllet
Member

117

10-25-2016, 05:53 AM

Yes, you can safely boot before Windows attempts to load.

VioOllet

10-25-2016, 05:53 AM #3

Yes, you can safely boot before Windows attempts to load.

ladymorepork
Posting Freak

791

10-25-2016, 06:15 PM

Do you own a portable storage device? If yes, request a desktop or another machine to create a Windows 10 installation media. Start from there, generate a Linux bootable disk. Power it on, transfer your data to the external drive, disconnect it to verify integrity, and then reinstall Windows 10. This method is the easiest if you have another system available. If safe boot isn't possible and other recovery methods are your main option, consider the approach recommended by @wonderforest.

ladymorepork

10-25-2016, 06:15 PM #4

SHURIKP
Member

11-14-2016, 11:50 AM

I didn't try to but F8 or Shift+F8 doesn't work. I don't have an external drive either. I also don't have friends who use computers. I plan to bring my PC to my tech teacher on Monday to ask if they can get me a Windows copy.

SHURIKP

11-14-2016, 11:50 AM #5

zMadeus
Posting Freak

755

11-20-2016, 01:12 AM

Goodbye. Attempt to restore the BIOS to its original settings, and observe any changes.

zMadeus

11-20-2016, 01:12 AM #6

Goodbye. Attempt to restore the BIOS to its original settings, and observe any changes.

Rayack
Senior Member

539

11-20-2016, 01:31 AM

It doesn't work. I've tried all possible solutions. I'm checking if I can borrow a hard drive with Windows 10 installed to access my PC and back up everything before reinstalling.

Rayack

11-20-2016, 01:31 AM #7

It doesn't work. I've tried all possible solutions. I'm checking if I can borrow a hard drive with Windows 10 installed to access my PC and back up everything before reinstalling.

boombomb65
Junior Member

11-20-2016, 02:00 AM

Try that now, it should function.

boombomb65

11-20-2016, 02:00 AM #8

Try that now, it should function.

cybercraft595
Junior Member

11-26-2016, 05:53 AM

I managed to start using my extra hard drive that had no data, which helped replace the faulty one and got me back into Windows. Right after, I backed up all my files to check how long it would last.

cybercraft595

11-26-2016, 05:53 AM #9

I managed to start using my extra hard drive that had no data, which helped replace the faulty one and got me back into Windows. Right after, I backed up all my files to check how long it would last.