Need help with a black screen issue? Let me know what device you're using and any recent changes.

F5F Stay Refreshed Hardware Desktop Need help with a black screen issue? Let me know what device you're using and any recent changes.

ilija
Member

206

07-05-2016, 08:15 PM

Hello everyone. My computer now displays a black screen unexpectedly, though it only occurs a few times every five minutes. I suspect the issue is worsening. It appears when I watch YouTube or have many windows open. I resolve it by pressing Ctrl/Alt/Del and the screen restarts, indicating it's not hardware-related. I'm leaning toward a driver problem since everything seems up to date. My system was created in 2020. Specs: 5800x6700, 32GB DDR4 RAM, 1080p display.

ilija

07-05-2016, 08:15 PM #1

pacen32
Junior Member

07-05-2016, 09:12 PM

Go back to a previous driver update. Occasionally this would occur.

pacen32

07-05-2016, 09:12 PM #2

Go back to a previous driver update. Occasionally this would occur.

goldfishyum2
Junior Member

07-07-2016, 01:42 PM

Recent updates to AMD chipset drivers resolve these problems. It's not the graphics driver that needs fixing.

goldfishyum2

07-07-2016, 01:42 PM #3

Recent updates to AMD chipset drivers resolve these problems. It's not the graphics driver that needs fixing.

OKNK
Member

231

07-07-2016, 02:18 PM

The last time you cleaned your PC was six months ago. Check your temperatures then. The newest driver isn’t the best match and isn’t required—you’re dealing with someone who wants a custom fix instead of updating their own software.

OKNK

07-07-2016, 02:18 PM #4

paperclip364
Member

174

07-07-2016, 03:11 PM

Cleaning your PC or temp files can resolve software problems by removing corrupted data or conflicts.

paperclip364

07-07-2016, 03:11 PM #5

Cleaning your PC or temp files can resolve software problems by removing corrupted data or conflicts.

McBroke
Member

168

07-13-2016, 01:04 AM

All right, handle everything. I mentioned the driver problems already, now focus on the simpler part. Temperatures can be controlled using the fans—set them to full speed at 60°C.

McBroke

07-13-2016, 01:04 AM #6

All right, handle everything. I mentioned the driver problems already, now focus on the simpler part. Temperatures can be controlled using the fans—set them to full speed at 60°C.

TheDonnelTrain
Member

240

07-15-2016, 01:07 AM

No one here has a genuine solution.

TheDonnelTrain

07-15-2016, 01:07 AM #7

No one here has a genuine solution.

Riana711
Member

07-15-2016, 07:55 AM

All answers provided were incorrect. Disabling hardware acceleration in Chrome resolved the issue.

Riana711

07-15-2016, 07:55 AM #8

All answers provided were incorrect. Disabling hardware acceleration in Chrome resolved the issue.