Need help accessing your account?

gabi78
Junior Member

02-20-2016, 05:23 AM

Hello, When I attempt to log in to floatplane, it displays an error saying the reCAPTCHA token is invalid. My old phone functions correctly, but my new device and browsers are not working. I've cleared cookies and cache without any changes. After installing a fresh OS and browser, the problem persists. My DNS and firewall logs remain unaffected, and the issue occurs across different networks. Any suggestions would be helpful.

gabi78

02-20-2016, 05:23 AM #1

DurpVolts
Member

173

03-10-2016, 09:58 AM

I recently attempted to sign in using a browser that wasn’t previously logged in, and everything worked smoothly.

DurpVolts

03-10-2016, 09:58 AM #2

I recently attempted to sign in using a browser that wasn’t previously logged in, and everything worked smoothly.

charlieold8
Member

164

03-13-2016, 12:41 AM

Works smoothly without any problems. It's mainly used on a PC.

charlieold8

03-13-2016, 12:41 AM #3

Works smoothly without any problems. It's mainly used on a PC.

THEKAIST
Junior Member

03-30-2016, 10:48 AM

It's possible your IP address was blocked due to suspicious activity nearby. Reach out to customer support for assistance.

THEKAIST

03-30-2016, 10:48 AM #4

It's possible your IP address was blocked due to suspicious activity nearby. Reach out to customer support for assistance.

glenroi
Member

164

03-30-2016, 11:26 AM

You need to be logged in to access the support page.

glenroi

03-30-2016, 11:26 AM #5

You need to be logged in to access the support page.

Anis125
Member

04-05-2016, 03:31 PM

You don't need to click here. The support page is available directly at https://www.floatplane.com/support.

Anis125

04-05-2016, 03:31 PM #6

You don't need to click here. The support page is available directly at https://www.floatplane.com/support.

scorps5121
Member

151

04-09-2016, 08:07 AM

No problema, je suis là pour vous aider. Pouvez-vous préciser où vous cherchez le bouton ?

scorps5121

04-09-2016, 08:07 AM #7

No problema, je suis là pour vous aider. Pouvez-vous préciser où vous cherchez le bouton ?

Aldiin_
Junior Member

04-14-2016, 08:14 AM

It's mentioned in the FAQ. Clicking it directs you to the support page. The name feels a bit unusual, but that's how it is.

Aldiin_

04-14-2016, 08:14 AM #8

It's mentioned in the FAQ. Clicking it directs you to the support page. The name feels a bit unusual, but that's how it is.