F5F Stay Refreshed Hardware Desktop Need assistance with your RAM? Let me know what you're experiencing so we can find a solution.

Need assistance with your RAM? Let me know what you're experiencing so we can find a solution.

Need assistance with your RAM? Let me know what you're experiencing so we can find a solution.

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mumustrak
Senior Member
729
08-23-2023, 12:37 PM
#1
Your system isn't recognizing the new RAM as it thinks you have 8GB instead of the correct 16GB. Make sure the RAM is properly seated and try connecting it in a different slot. Also, verify that the motherboard supports the 16GB module and that the chipset matches. If the issue persists, check the BIOS settings for any compatibility updates.
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mumustrak
08-23-2023, 12:37 PM #1

Your system isn't recognizing the new RAM as it thinks you have 8GB instead of the correct 16GB. Make sure the RAM is properly seated and try connecting it in a different slot. Also, verify that the motherboard supports the 16GB module and that the chipset matches. If the issue persists, check the BIOS settings for any compatibility updates.

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Xytrixz
Senior Member
552
08-24-2023, 02:32 PM
#2
is your system using a 32-bit version of Windows? The motherboard information notes that because of a limitation in older Windows versions, more than 4 GB of RAM can't be fully recognized, so the displayed amount will be lower. regardless, your board is limited to around 16 GB of memory even with 2400 MHz. if you're thinking about upgrading components, you might want to look at My PC guide for suggestions.
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Xytrixz
08-24-2023, 02:32 PM #2

is your system using a 32-bit version of Windows? The motherboard information notes that because of a limitation in older Windows versions, more than 4 GB of RAM can't be fully recognized, so the displayed amount will be lower. regardless, your board is limited to around 16 GB of memory even with 2400 MHz. if you're thinking about upgrading components, you might want to look at My PC guide for suggestions.

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kieranwebster
Member
62
08-24-2023, 03:49 PM
#3
It's confirmed, it's a 64-bit system.
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kieranwebster
08-24-2023, 03:49 PM #3

It's confirmed, it's a 64-bit system.

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Pamuy
Junior Member
3
08-24-2023, 05:45 PM
#4
Try executing another application such as memtest or check your BIOS settings to confirm it isn't showing 8GB, even though you have 16GB available.
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Pamuy
08-24-2023, 05:45 PM #4

Try executing another application such as memtest or check your BIOS settings to confirm it isn't showing 8GB, even though you have 16GB available.

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Freak_Dude
Member
70
08-24-2023, 07:27 PM
#5
I believe I discovered the answer. I purchased ECC RAM, but my motherboard only accommodates 4 or 8GB ECC, while it allows non-ECC for 4, 8, and 16GB.
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Freak_Dude
08-24-2023, 07:27 PM #5

I believe I discovered the answer. I purchased ECC RAM, but my motherboard only accommodates 4 or 8GB ECC, while it allows non-ECC for 4, 8, and 16GB.

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DurpVolts
Member
173
08-29-2023, 05:57 AM
#6
The memory module specifies a non-error-correcting design with an unbuffered DIMM interface and a 288-pin configuration, featuring an aluminum heat sink.
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DurpVolts
08-29-2023, 05:57 AM #6

The memory module specifies a non-error-correcting design with an unbuffered DIMM interface and a 288-pin configuration, featuring an aluminum heat sink.