F5F Stay Refreshed Hardware Desktop Need assistance with the Asus X570 Crosshair VIII Hero Q-Code D6 and yellow DRAM indicator?

Need assistance with the Asus X570 Crosshair VIII Hero Q-Code D6 and yellow DRAM indicator?

Need assistance with the Asus X570 Crosshair VIII Hero Q-Code D6 and yellow DRAM indicator?

B
banshee45
Senior Member
726
09-24-2019, 03:16 AM
#1
Hi everyone. This build started after the launch of the Ryzen 3000. It comes with the following specs: Asus Crosshair VIII Hero (non-WI-FI) x570 board, AMD Ryzen 3900X, EVGA XC Ultra NVIDIA RTX 2080 Ti, Corsair RM850i power supply, G.SKILL TridentZ series 32GB (4x8GB) at 3600MHz, Noctua NHD-15s CPU cooler, and a Samsung 970 Plus M.2 NVME SSD. Recently, I couldn't get my PC to boot into BIOS or show any output. All fans are running at full speed, with LED indicators flashing and AURA RGB lighting on the motherboard. I updated the BIOS using a USB flash drive in March 2020. The BIOS Q code displays D6 error with a yellow LED indicating a DRAM issue. I've tried installing the 2080 Ti in another working machine. I re-seated the graphics card, booted with one memory module, shuffled the modules, discharged the capacitors by holding the start button, and swapped the PSUs—now it works. I'm unsure if the problem lies with my Ryzen 3900X or the X570 board. Please help me troubleshoot. Thanks!
B
banshee45
09-24-2019, 03:16 AM #1

Hi everyone. This build started after the launch of the Ryzen 3000. It comes with the following specs: Asus Crosshair VIII Hero (non-WI-FI) x570 board, AMD Ryzen 3900X, EVGA XC Ultra NVIDIA RTX 2080 Ti, Corsair RM850i power supply, G.SKILL TridentZ series 32GB (4x8GB) at 3600MHz, Noctua NHD-15s CPU cooler, and a Samsung 970 Plus M.2 NVME SSD. Recently, I couldn't get my PC to boot into BIOS or show any output. All fans are running at full speed, with LED indicators flashing and AURA RGB lighting on the motherboard. I updated the BIOS using a USB flash drive in March 2020. The BIOS Q code displays D6 error with a yellow LED indicating a DRAM issue. I've tried installing the 2080 Ti in another working machine. I re-seated the graphics card, booted with one memory module, shuffled the modules, discharged the capacitors by holding the start button, and swapped the PSUs—now it works. I'm unsure if the problem lies with my Ryzen 3900X or the X570 board. Please help me troubleshoot. Thanks!

R
runner123467
Member
219
09-24-2019, 02:01 PM
#2
Sure, check out your message about whether you're facing the same problem as me.
R
runner123467
09-24-2019, 02:01 PM #2

Sure, check out your message about whether you're facing the same problem as me.

S
SinAyy
Member
204
09-27-2019, 08:02 PM
#3
It seems you're experiencing the same problem recently, just yesterday. If it's an ASUS-related issue, reaching out to their customer support might be necessary.
S
SinAyy
09-27-2019, 08:02 PM #3

It seems you're experiencing the same problem recently, just yesterday. If it's an ASUS-related issue, reaching out to their customer support might be necessary.

F
Fishie_1
Junior Member
12
10-17-2019, 06:30 AM
#4
It seems the issue might be related to Asus. Many users experiencing the same problems with DRAM or no post have mentioned Asus MMO.
F
Fishie_1
10-17-2019, 06:30 AM #4

It seems the issue might be related to Asus. Many users experiencing the same problems with DRAM or no post have mentioned Asus MMO.