Need assistance with Steam support? I can help you troubleshoot or guide you through the process.
Need assistance with Steam support? I can help you troubleshoot or guide you through the process.
Steam won't issue a refund unless you provide solid evidence, such as a video showing the transaction gone wrong. Many users have been taken for fake deals offering free skins, so Steam will only return them if you can prove you were scammed beyond doubt.
I was relying on my friend to act as an intermediary in a CS:GO deal, but the scammer altered his appearance to match mine. After the transaction appeared legitimate, he suddenly stopped responding online.
I have images of the trade and two individuals to support my claim, along with Steam messages.
You might consider using an intermediary because the platform doesn’t assist with trades after certain steps are taken. Steam’s customer service isn’t very helpful in this case, so it’s best to rely on others for support.
I submitted a Steam ticket for the trade, but I don’t have information on their response time. You may want to check your email or contact support for an update.
They weren't designed for that purpose—it's meant to stop items from getting lost because of clicked phishing links and software that removes your inventory or hacks away at your valuable assets, reducing the need to trick people as much.