Need assistance updating the Bios for Asus ROG Crosshair x870e Hero.
Need assistance updating the Bios for Asus ROG Crosshair x870e Hero.
Hi, I'm having trouble updating the Bios. Every time I try, I receive this warning message:
"Please back up your Bitlocker recovery key and suspend Bitlocker encryption in the operating system before updating your BIOS. To avoid unpredictable situations, please load default settings before updating the BIOS. The system will restart before updating the BIOS."
If I click YES, I can use the update file, but the PC restarts right away. If I click NO, everything is canceled and nothing happens. I didn't activate Bitlocker before, it was turned off from the beginning, and I only briefly enabled it to save the recovery key on a PDF before turning it off again. It didn't make any difference. After loading default settings, it still didn't change anything, which is frustrating because this was a built PC with modifications made by the original builders. I wasn't aware of saving the settings, so I lost them without realizing it.
What should I do to complete the update?
What BIOS version is installed on your motherboard? You might want to try flashing it using this guide.
For reference, here are your system details:
CPU: [CPU information]
CPU cooler: [Cooler model]
Motherboard: [Model name]
Ram: [RAM type and amount]
SSD/HDD: [Storage type and capacity]
GPU: [GPU model]
PSU: [Power supply details]
Chassis: [Case type]
OS: [Operating system]
Monitor: [Monitor information]
PSU age: [Approximate age in years]
Sorry, I forgot, so here's my system:
CPU: AMD 9950x3D
CPU cooler: Lian Li Hydroshift LCD S Black - 360 mm
Motherboard: Asus ROG CROSSHAIR X870E HERO
Ram: DDR5 G.Skill Trident Z5 Neo Black RGB - 96 Go (2 x 48 Go) 6000 MHz - CAS 28
SSD 1 (OS): Samsung 9100 Pro 2 To
SSD 2 : Samsung 9100 Pro 4 To
GPU1 (main): Aorus 5090 Xtreme Waterforce 32G
GPU 2 (Physx): Asus GeForce RTX 3050 DUAL O8G V2 (8 Go)
PSU: Seasonic Prime PX ATX 3 (2024) - 2200W, the PC is brand new so the PSU has been used for less than a month
Chassis: Corsair 9000D Airflow
OS: Windows 11 Pro
Monitor: Asus TUF VG259QM
I'm on the latest Windows 11Pro 24H2 and the current version of the bios is Version 1401 released on 25/05/06 and the one I'm trying to install is Version 1512 released on 2025/06/13.
If it changes anything for the Bitlocker problem, I use a local account.
I tried/am trying the method, I did the same thing as what was shown on the video, I waited for the BIOS LED to stop flashing then unplugged the USB drive before starting the PC, I got a screen saying the BIOS was updating but almost instantly the PC shut down and restarted, the update failed. I shut down the PC, then unplugged the mouse keyboard, flashed again, kept the USB in before starting the PC again. I have no video signal now, I waited and eventually plugged back the mouse and keyboard to check if something would be displayed if I clicked the mouse or pushed a button but still no signal. The keyboard's and mouse's LEDs are on, all fans are running, the brand is displayed on the LCD screen of the water cooling and the motherboard's thingy that displays numbers seems to show "b4". After more than 5 hours I managed to start the computer again, it failed though.