Need assistance quickly?

cowcow4321
Senior Member

623

10-11-2016, 11:01 PM

My computer required an update for Avast antivirus, I installed it and was prompted to restart. After doing that, I still can't fix the issue and can't boot Windows properly. Even Windows tools aren't helping except resetting the PC, which I don’t want to do since I have important photos stored there. I’m using Windows 10 preview edition.

cowcow4321

10-11-2016, 11:01 PM #1

Demon_is_back
Junior Member

10-19-2016, 11:05 AM

You can connect your hard drive to a different computer, retrieve and back up your photos, and then perform a fresh installation.

Demon_is_back

10-19-2016, 11:05 AM #2

You can connect your hard drive to a different computer, retrieve and back up your photos, and then perform a fresh installation.

pikkon128
Member

164

11-07-2016, 12:07 AM

Could the hard disk drive be the source of the problem?

pikkon128

11-07-2016, 12:07 AM #3

Could the hard disk drive be the source of the problem?

TemkaPlay
Member

160

11-14-2016, 04:51 PM

Then that's an even better excuse to get your important data off the disk ASAP.

TemkaPlay

11-14-2016, 04:51 PM #4

Then that's an even better excuse to get your important data off the disk ASAP.

coyote888
Posting Freak

838

11-14-2016, 10:28 PM

Windows 8.1 cool stuff!

coyote888

11-14-2016, 10:28 PM #5

Windows 8.1 cool stuff!

TayZenFR
Junior Member

11-16-2016, 08:17 AM

He was the first to say it, Dragjov.

TayZenFR

11-16-2016, 08:17 AM #6

He was the first to say it, Dragjov.

M0rdeKaiser
Member

243

11-17-2016, 09:46 AM

It seems like the issue persists even after saving files and restarting. It might be a problem with your system or software settings. Have you checked for updates or performed a system reset?

M0rdeKaiser

11-17-2016, 09:46 AM #7

It seems like the issue persists even after saving files and restarting. It might be a problem with your system or software settings. Have you checked for updates or performed a system reset?

Luchobot2000
Junior Member

11-17-2016, 12:41 PM

Take a deep breath. Please reread this a few times. Your files aren’t saved to another HDD or another backup. I recommend a fresh installation. The Win10 preview isn’t available anymore, and it’s likely a bug that wasn’t included in the full release.

Luchobot2000

11-17-2016, 12:41 PM #8