Need assistance? One computer connected to the same network is not receiving internet access.
Need assistance? One computer connected to the same network is not receiving internet access.
Hi everyone! I just added another switch to my network, but my PC still can't get online. After clearing DNS and IP settings via CMD once, it worked then stopped again after a reset. My setup is: Router → First switch → Second switch → PC. The first switch had Wi-Fi, Steam Link, and connections to other rooms. Before the second switch, one room connection went straight to the PC, but now with another PC in that room, a switch was added. The new PC connects fine, but the original one is still having issues. I've changed cables, updated drivers, run CMD commands, and reset DNS/IP, but nothing changes. I followed all the Google guides and am now asking for help. Thanks!
Windows IP Configuration Host Name . . . . . . . . . . . . : User-PC Primary Dns Suffix . . . . . . . . : Node Type . . . . . . . . . . : Hybrid IP Routing Active. . . . . . . . : WINS Proxy not active. . . . . . . . : Ethernet adapter Local Area Connection: DNS Suffix specific. : Explanation . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . : DHCP enabled. . . . . . . : Autoconfiguration available. . . . . . : Link-local IPv6 Address assigned. : fe80::118d:aab:1b65:9f71%41 (Preferred) IPv4 Address. . . . . . : 101.127.245.98 (Preferred) Subnet Mask. . . . . . : 255.255.255.0 Assigned. Lease Ends. . . . . . : Wednesday, 4 Dec 2019 12:24:51 AM Lease expires. . . . . . : Tuesday, 10 Dec 2019 12:24:51 AM Default Gateway set. . . . . . : fe80::205:73ff:fea0:6b3%41 fe80::205:73ff:fea0:6b4%41 fe80::205:73ff:fea0:6b5%41 fe80::205:73ff:fea0:6b6%41 101.127.245.1 DHCP Server. . . . . : 172.17.0.201 DHCPv6 IAID. . . . . . : 690769236 DHCPv6 Client ID. . . . . . : 00-01-00-01-21-7F-76-1A-2C-4D-54-D4-D7 DNS Servers. . . . . . : 172.17.5.36 172.17.5.68 NetBIOS over Tcpip. . . . . . . . : Ethernet adapter Local Area Connection 3: Media state. . . . . . : Media not connected. DNS Suffix . . . . . : Windscribe VPN Physical Address. . . . . . : 00-FF-DD-83-D4-25 DHCP enabled. . . . . . : Autoconfiguration active. . . . . : Ethernet adapter Bluetooth Network Connection 4: Media state. . . . . . : Media not connected. DNS Suffix . . . . . : Bluetooth Device (Personal Area Network #4 Physical Address). . . . . . : 00-1A-7D-DA-71-13 DHCP enabled. Autoconfiguration active. . . . . : Ethernet adapter Local Area Connection 2: Media state. . . . . . : Media not connected. DNS Suffix . . . . . : TAP-Windows Adapter V9 Physical Address. . . . . . : 00-FF-A6-00-36-E7 DHCP enabled. Autoconfiguration active. . . . . : Tunnel adapter isatap.{DD83D425-882C-49B3-8E7C-D31974D87E64}. . . . . . : Media not connected. DNS Suffix . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . : 00-00-00-00-00-00-00-E0 DHCP enabled. Autoconfiguration disabled. . . . . : Tunnel adapter isatap.{DDD9688D-951C-407B-A6DF-0B054BDF941E}. . . . . . : Media not connected. DNS Suffix . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . : 00-00-00-00-00-00-00-E0 DHCP enabled. Autoconfiguration disabled. . . . . : Tunnel adapter isatap.{FEB7B936-86EC-40D5-B3F2-489F8D863B99}. . . . . . : Media not connected. DNS Suffix . . . . . : Microsoft ISATAP Adapter #3 Physical Address. . . . . . : 00-00-00-00-00-00-00-E0 DHCP enabled. Autoconfiguration disabled. . . . . : Tunnel adapter isatap.{A60036E7-3531-47E7-93FF-321598061764}. . . . . . : Media not connected. DNS Suffix . . . . . : Microsoft ISATAP Adapter #4 Physical Address. . . . . . : 00-00-00-00-00-00-00-E0 DHCP enabled. Autoconfiguration disabled. . . . . : Tunnel adapter 6TO4 Adapter: Connection-specific DNS Suffix. . . . . . : Microsoft 6to4 Adapter #2 Physical Address. . . . . . : 00-00-00-00-00-00-00-E0 DHCP enabled. Autoconfiguration disabled. . . . . : No Autoconfiguration. . . . . . : Tunnel adapter isatap.{DDD9688D-951C-407B-A6DF-0B054BDF941E}. . . . . .
Can you share the details about the non-working machine? Please post them here and mention @NinJake so I can confirm your reply. Thanks.
@NinJake non-working ipconfig Windows IP Configuration Host Name . . . . . . . . . . . . : User-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 2C-4D-54-D4-D7-AB DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::118d:aab:1b65:9f71%41(Preferred) IPv4 Address. . . . . . . . . . . : 101.127.245.98(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, 4 December, 2019 12:24:51 AM Lease Expires . . . . . . . . . . : Tuesday, 10 December, 2019 12:24:51 AM Default Gateway . . . . . . . . . : fe80::205:73ff:fea0:6b3%41 fe80::205:73ff:fea0:6b4%41 fe80::205:73ff:fea0:6b5%41 fe80::205:73ff:fea0:6b6%41 101.127.245.1 DHCP Server . . . . . . . . . . . : 172.17.0.201 DHCPv6 IAID . . . . . . . . . . . : 690769236 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-7F-76-1A-2C-4D-54-D4-D7- DNS Servers . . . . . . . . . . . : 172.17.5.36 172.17.5.68 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Windscribe VPN Physical Address. . . . . . . . . : 00-FF-DD-83-D4-25 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Bluetooth Network Connection 4: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network #4 Physical Address. . . . . . . . . : 00-1A-7D-DA-71-13 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : TAP-Windows Adapter V9 Physical Address. . . . . . . . . : 00-FF-A6-00-36-E7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{DD83D425-882C-49B3-8E7C-D31974D87E64}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{DDD9688D-951C-407B-A6DF-0B054BDF941E}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{FEB7B936-86EC-40D5-B3F2-489F8D863B99}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{A60036E7-3531-47E7-93FF-321598061764}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter 6TO4 Adapter: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2002:657f:f562::657f:f562(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 172.17.5.36 172.17.5.68 NetBIOS over Tcpip. . . . . . . . : Disabled Working PC Windows IP Configuration Host Name . . . . . . . . . . . . : DESKTOP-TNTU0I8 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Ethernet: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel® Ethernet Connection (7) I219-V Physical Address. . . . . . . . . : 70-85-C2-8F-5F-06 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::6dd3:17b1:247c:b7f%14(Preferred) IPv4 Address. . . . . . . . . . . : 116.87.139.167(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.192.0 Lease Obtained. . . . . . . . . . : Tuesday, 3 December 2019 7:16:56 pm Lease Expires . . . . . . . . . . : Monday, 9 December 2019 9:13:09 pm Default Gateway . . . . . . . . . : fe80::205:73ff:fea0:6b3%14 fe80::205:73ff:fea0:6b4%14 fe80::205:73ff:fea0:6b5%14 fe80::205:73ff:fea0:6b6%14 116.87.128.1 DHCP Server . . . . . . . . . . . : 172.17.0.201 DHCPv6 IAID . . . . . . . . . . . : 108037570 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-66-85-AB-70-85-C2-8F-5F-06 DNS Servers . . . . . . . . . . . : 172.17.5.36 172.17.5.68 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Ethernet 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Windscribe VPN Physical Address. . . . . . . . . : 00-FF-62-78-BA-28 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
I haven't seen your previous messages. I'm reviewing now. It seems you might have accidentally added the IPv6 default gateway manually. The last two digits for each machine are 14 and 41—this could be a mix-up. The subnet masks differ between the two computers, yet both have unique IP addresses linked to Windscribes VPN. If possible, try disconnecting from the Windscribe VPN to test. Since that's another factor, @Linkingdots might help, or @Lurick could clarify quickly.