Need assistance identifying the origin of persistent drops.
Need assistance identifying the origin of persistent drops.
It's notable that memtest86 runs smoothly without stopping. This suggests the issue might not be related to the memory itself. If the test finishes without errors, the next step would be to address the motherboard problem through an RMA process, which would temporarily remove the motherboard for two weeks. Right now, I'm uncertain about other potential causes for the problem.
Memory usually won't work properly without activating its XMP profile, except in the simplest default settings where problems might still occur. XMP sets the speed, voltage, and timing parameters, so without it, performance is likely to suffer. If you enable XMP in the BIOS, save your settings, exit, and check if things improve. If it does, consider running another full set of Memtest86 with XMP enabled to ensure stability. It's wise to test this before proceeding with an RMA if you can.
Sorry for the numerous updates, but just wanted to mention that I confirmed it also works inside a Lubuntu livecd. This suggests it isn't limited to Windows. It doesn't hang during grub, but it does appear shortly after Linux starts. So far, grub, memtest86, and BIOS seem normal, though it stalls when going beyond those steps. This makes me wonder about the GPU, as I'm experiencing issues with both the 3080ti and the 2080.
Checking the default settings, then the XMP options, within Windows, and finally on Ubuntu. I'm choosing the board.
Sent the board in for RMA. Waited 3 weeks, until they got around to testing it. Their result is that they ran a 12 hour burn-in (whatever that means), and updated the bios (it was already at the latest bios), and everything was done on their end. So, they sent me my original board back. Not surprisingly, nothing has changed.
So, either I'm wrong and the problem is not with the board, or the problem is with the board but it's not something that their 12 hour burn-in test would detect.
Anyone know what the burn-in test involves? Do they actually connect it to a computer and boot up? Or is it just in a chassis where it doesn't actually check to make sure all the connections are working and such?
I'm honestly so frustrated right now. What next? Do I buy a different motherboard? Replace the CPU? Replace the PSU? Or do I pay to have a professional computer repair place look at the machine?
If I replace the motherboard, do I upgrade to an x670 or do I just get the closest x570 I can find? (Upgrading to x670 would require a new CPU... which would make this even more $$$$ than it already has been).
It seems upgrading to an x670 board would require replacing your RAM and CPU too. Considering a PSU swap first, and if that fails, looking into affordable x570 boards that fit your setup. If those work, you could complain to Gigabyte about needing their warranty to replace your existing board. Pcpartpicker lists some budget x570 options that might match your current specs.
I purchased an inexpensive Asus motherboard, but it remains cold. I plan to experiment with using my husband's CPU tomorrow to see if that resolves the issue. If that doesn't work, I might need to replace the power supply unit, as his PSU differs in brand and configuration from mine. I'd rather avoid rewiring all the power cables in both our setups... (someone had warned me last week about varying pinouts, so swapping the PSU isn't straightforward... why aren't they standardized?)