NBN Arris setup with additional modem or router connection

F5F Stay Refreshed Power Users Networks NBN Arris setup with additional modem or router connection

06-01-2023, 06:09 AM

Hi, I just got the NBN connection and it works with the TPG modem (tp-link archer vr1600v). However, I’m having trouble connecting it to my ASUS DSL-AC55U. On the first day, the Arris box didn’t connect at all, but after a full day of plugging it in, it worked with the TP-Link. Should I wait for the ASUS to connect like before, or try something different? Thanks for your help!

NinjaPanther17

06-01-2023, 06:09 AM #1

TheSlayerLP_YT
Member

06-01-2023, 07:03 AM

It might be an issue with the ISP modem or just a cable problem. Did you link the modem to the ASUS using Ethernet?

TheSlayerLP_YT

06-01-2023, 07:03 AM #2

It might be an issue with the ISP modem or just a cable problem. Did you link the modem to the ASUS using Ethernet?

TheAction1224
Junior Member

06-02-2023, 07:12 PM

I connected the identical cable to both modems.

TheAction1224

06-02-2023, 07:12 PM #3

I connected the identical cable to both modems.

ThorneusMC
Junior Member

06-02-2023, 08:29 PM

Unusual. The device should identify the ISP router after connection. If it fails to recognize the router for 24 hours, I’d request a replacement. It shouldn’t do that.

ThorneusMC

06-02-2023, 08:29 PM #4

Unusual. The device should identify the ISP router after connection. If it fails to recognize the router for 24 hours, I’d request a replacement. It shouldn’t do that.