F5F Stay Refreshed Software PC Gaming My Xbox One gamepad isn’t being recognized.

My Xbox One gamepad isn’t being recognized.

My Xbox One gamepad isn’t being recognized.

B
bellaaa_
Member
173
12-19-2016, 07:23 AM
#1
Hello,

I recently purchased this gamepad:
https://www.argos.co.uk/product/8247566
and when I connect it to my computer, it’s not recognized at all. I've experimented with various cables that function correctly with other devices and attempted different USB ports, but nothing has resolved the issue. I’ve also discovered that it's possible a driver for Windows 10 hasn't been installed, despite being included with the product. I’ve attempted to manually download drivers from both Microsoft and the PDP website, and I've updated my operating system completely. Are there any further troubleshooting steps you could suggest? It doesn't appear in my device manager, and I don’t observe any changes within the device manager before or after connecting/disconnecting the gamepad. Any assistance would be greatly appreciated. Thank you for your time reading this.
B
bellaaa_
12-19-2016, 07:23 AM #1

Hello,

I recently purchased this gamepad:
https://www.argos.co.uk/product/8247566
and when I connect it to my computer, it’s not recognized at all. I've experimented with various cables that function correctly with other devices and attempted different USB ports, but nothing has resolved the issue. I’ve also discovered that it's possible a driver for Windows 10 hasn't been installed, despite being included with the product. I’ve attempted to manually download drivers from both Microsoft and the PDP website, and I've updated my operating system completely. Are there any further troubleshooting steps you could suggest? It doesn't appear in my device manager, and I don’t observe any changes within the device manager before or after connecting/disconnecting the gamepad. Any assistance would be greatly appreciated. Thank you for your time reading this.

T
Tico_32
Senior Member
680
12-22-2016, 06:47 PM
#2
I am experiencing the identical issue. My gamepad functioned perfectly up until yesterday, and now it exhibits this behavior.
T
Tico_32
12-22-2016, 06:47 PM #2

I am experiencing the identical issue. My gamepad functioned perfectly up until yesterday, and now it exhibits this behavior.