My PC restarts when I play games, but it does not happen when I run a stress test.
My PC restarts when I play games, but it does not happen when I run a stress test.
Hey, I bought my PC back eight months ago and now I'm having this problem every time. After playing for a while, the screen goes black and the computer restarts up into Windows. The only signs I see are these errors: an error code 41 from Event Viewer about Kernel-Power, and another error code 193 in Reliability History about LiveKernelEvent. Here is what my machine looks like: Motherboard: MSI PRO B650-s with Wi-Fi CPU: AMD Ryzen 5 7600X Graphics Card: NVIDIA GeForce RTX 4070 Memory: Corsair 32GB running in a kit, speeds up to 5600MT/s CL40 RAM sticks are named Vengeance RGB Grey EXPO. The cooler is called Endorfy Fera. I have Storage: Apacer AS2280Q4X with 2TB hard drive and Power Supply: GIGABYTE P750GM. A few things to note: I've tried taking it to two different repair places, but they keep saying no reboot happens even after I swap the power supply. I checked my CPU temperature with a meter and hit a high point of 96 degrees C right before the restart, but normally when things are working fine, temps stay around 85 degrees. It doesn't look like overheating is the cause. Could you give me any advice or suggestions?
Those temperatures are really hot. You need to upgrade the fan on your PC. What kind of case do you have? Is there a mesh front or is it sealed? Gaming PCs need good cooling. Sealed cases make overheating happen easily. Can you send me a picture of your setup with the side panel taken off? (Upload to imgur.com and post the link) Also, check if your power supply unit is one of those exploding ones. I don't think an RTX 4070 can handle it. Watch this video: https://www.youtube.com/watch?v=aACtT_rzToI
Even though this makes sense, I think it's not likely what caused it. The PC ran fine while doing a stress test. When gaming and the system restarts, the temperature hits around 85 degrees Celsius. Also, the 7600x is supposed to run hotter than that, around 95 degrees Celsius.