My laptop is not turning on. Do I have a dead battery?
My laptop is not turning on. Do I have a dead battery?
My wife's Asus ZenBook UX431F used to work fine for a few years, but yesterday while she was plugged in and using it, suddenly it turned off by itself. She can't turn it back on no matter what. Even the charging light doesn't show up when I plug in the AC adapter. When I opened her laptop, removed the battery, and checked again, the light turns on. But even with the battery connected, she still won't start the machine. I could buy a new battery for $70, wait two weeks for it to arrive, and hope it fixes things. If that battery doesn't work, we can't return it because it's past warranty, so buying a brand new one is my only choice.
It could just be a power plug or an internal charging circuit on the board. The plug is simple. The motherboard has a lot of problems and you'd probably just swap out the whole thing for a new one. Even if the battery is old, it won't stop the laptop from turning on when you take off the charger.
It sounds like you have already tried some troubleshooting steps, such as disconnecting the battery and trying to turn on the laptop with just the AC adapter. If those steps did not work, there might be a more serious hardware problem involved. Before you decide to throw it away, you could try some additional fixes. For example, you could try resetting the BIOS by removing the CMOS battery or using a jumper on the motherboard to reset it. You could also try reseating the RAM and hard drive to make sure they are properly connected. If none of these steps work, it might be best to buy a new laptop instead of spending more money on an old one that won't work well. If you decide to buy a new laptop, just remember to recycle or donate the old one if it is still in good shape.